Last Oct 1, 2018, I ordered a watch from Lazada, specifically on Time Depot. I paid the item through BDO credit card installment for three months.
The package was delivered by LBC courier at my office around 12:00 pm on 08 October 2018. Upon carefully opening the package, the watch box was empty and the watch was missing. I'm so pissed of and disappointed. I tried to call the driver of the courier but he said that I should report it to LBC. I don't wanna be charged on my credit card for the item I did not get.
Hopefully, Lazada/ Time Depot can address my concern immediately.
I don't want a refund of the item since I will pay it for installment, I just want the watch to be delivered to me, not just the box!
Product or Service Mentioned: Watch.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.