This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check ourNew Reviewer
I ordered Samsung RS542NCAESL 19.6 cu.ft Side by Side Digital Inverter Refrigerator(1 DAY SALE) in Robinsons Appliance Inc.. I payed it through my credit card RCBC but they refunded it.
Now someone called me from Lazada saying that my item is ready to ship but the problem is my payment has been refunded due to reason that the seller failed to fulfill my order on time. Now someone named Ryan called saying he's a representative of Lazada. He's number is +639 30 2** **61. He told me that in order to process my order, I have to pay.
A customer service sent me a message in Lazada and told me the process on how to pay my order. He sent a barcode of 7/11 to process my payment. The amount that I need to pay is Php 15,499. When I already sent my payment I called him to send my receipt of purchase.
He said yes right away ma'am. I keep on waiting but I did not receive any proof of payment. He said that my order will be delivered today (November 5, 2020). I called again to update my order but he's not answering anymore.
Please do something about this. Php 15,499 is a huge amount.
Please I'm begging. I don't know if this is a scam.
Monetary Loss: $15.
Preferred solution: Full refund or deliver the product I ordered..