Wayan Street, Lungsod Quezon, Kalakhang Maynila, Philippines
Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Last december 12 I ordered a Casio Watch on lazada, since busy ako sa work and yung item is for the exchange gift at christmas party. So I ordered the item with the number 316322851.

Then eto na nga delivery. December 18 nag email and nag text na sakin yung courier that within the day is maidedeliver na yung item ko. But until now wala padin. Almost araw araw ako tumatawag sa customer hotline nila pero paulit ulit nalang yung linya nila na i ccoordinate sa courier.

Eh wala naman talagang follow up sa kanila. Nakakainis lang kasi kailangan ko yung item for exchange gift.

Dumaan na yung pasko wala pa din. Buwiset

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Order processing issue.

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