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1.2

Withdraw request status showing pending since 28 december 2019

I tried to contact costumer care several times, but still not received remittance code for my withdraw.

Kindly look into the matter and provide me remittance code

order no : #272281****12430

received refund on : 28 dec

requested withdraw on : 28 dec

current Status : Pending

active mobile no : 0926083****

Product or Service Mentioned: Lazada Philippines Claim.

Reason of review: Poor customer service.

Monetary Loss: $15000.

Preferred solution: Full refund.

Lazada Philippines Pros: Price and the quality.

Lazada Philippines Cons: Giving false hope to the customer.

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#1799489

Hi Asuncion, thank you for lending us your time by accepting our call and we apologize if we have disturbed you as you've disconnected the call. An email will be sent to your registered email address for the call summary of our conversation and how you may claim your refund.

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