Not resolved
1 comment

I've been a satisfied customer in Lazada for years using their Cash on Delivery payment system not until I used a Credit Card because the item must be bought via electronic means.It is stated that the item that I desire is available so I ordered that and Lazada verified my order.

Almost a week has passed but I didn't receive an update (usually, they update my order via e-mail). One day passed then suddenly I received an e-mail stating that my desired item is out of stock and the credit card's billing would be reversed back. At first this is alright, I accepted the fact that the item would not be there anymore so I browsed for another and ordered it again via Credit card. The same thing happened.

On that day, I swore not to use any form of electronic payment system via Lazada.Cash on delivery forever.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of dell laptop. Lazada Philippines needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned dell laptop in their reviews. You may find this information helpful for further shopping at Lazada Philippines.

Had an Experience with Lazada Philippines?

Write a review


Terms of Service
Post Comment
San Carlos City, Negros Occidental, Philippines #1204391

We're sorry to hear about what happened to your previous orders.For PREPAID orders you may also use HelloPay as your payment method.

This way, you dont have to use your CC. You just have to create a HelloPay account using this link, click "Register for a Personal Account" then follow the instructions. With this you may just pay for your orders via any 7/11 or M Lhullier Stores near you within 24 hours.

For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link.Good day!

You May Also Like

Lazada Philippines - Cancelled Order, Money Floating Lazada Philippines "I ordered several products on Lazada last July 24, 2017 amounting to 1878 php then after the order was confirmed I waited for a week to receive my order but..." Read more Lazada Philippines - Very Upset- Maging honest naman kayo sa payment ng mga customer niyo! Lazada Philippines "I recieved a letter from Lazada today. Actually, a notice where it stated that I have not paid my orders last July 08, 2016. I am a regular customer of..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more Lazada Philippines - Stoneky Lazada Philippines "Kids Children Colorful Plastic PingPong Bowling Ballshooting Gun Game Toy Set are not worth to the amount i paid different talaga parang di tama ok ang lazada ang seller lng..." Read more Vitalchek - I recived a cancellation when I check my ordr Vitalchek "NO EXPLANATION, NO REFUND OF $45.00 NO NOTHING!! WHAT KIND OF ORGANIZATION IS THIS? I FILLED OUT ALL THE INFORMATION THEY REQUESTED AND THEY JUST CANCEL MY ORDER??? HOW DO..." Read more Value City Furniture - Peeling "So called" leather furniture... Value City Furniture "When I purchased my what it said was leather sofa set i fell in love with it, 3 years later I see where its peeling along the seams and small..." Read more I Am A Mother To An Angel - NO RESPONSE I Am A Mother To An Angel "My 1st purchase was made 4/29/17. I did not start emailing request for updates on my order until 8/17. which I emailed 3 times before finally getting a response of.."There..." Read more Flipkey - Camp Nepo, Ocala Fl. is Not lakefront, and IS FILTHY Flipkey "This cabin is advertised on flipkey, homeaway, and several others. The listing is SO deceptive it is appalling. The Cabin is NOT on the lake, but the view is of..." Read more