Angono, Calabarzon
1 comment
100% full Not resolved

Nakakainis na!Wala akong matanggap na emails coming from them!

Simula nung nag umpisa yung refund process ko wala akong natanggap na email! Ni hindi nila ako ininform via email na natanggap na pala nila yung returned item ko. Oo, nagtetxt sila pero yung email ang importante e! Nasend na daw nila yung voucher code pero wala naman!!!

AYUSIN NYO YANG CUSTOMER CARE NYO!!! YUNG REFUND KO IBIGAY NYO!!! Nakakalungkot lang na nangyari to kasi andami ko ng nabili sa LAZADA! Please makipag cooperate naman kayo.

Email lang talaga, di naman mahirap yun diba?Mag iintay ako ng 3 days pa kapag wala pa ewan ko nalang.

Review about: Elephone S1.

I liked: Delivery time.

I didn't like: No refund, Refund issue.

Review #843732 is a subjective opinion of a user.

2.9
Price Affordability
Delivery Service
Billing Practices
Exchange, Refund and Cancellation Policy
Additional Fees
Website
Product or Service Quality
Diversity of Products or Services
Turnaround Time
Warranty
Customer service
Discounts and Special Offers
Advertised vs Delivered
Privacy and Data Security
Reason of Review / Monetary Loss Poor customer service / $80
Preferred solution Full refund

Had an Experience with Lazada Philippines?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
LazadaPH
#1157126
Hi. As per checking, resolved na po ang concern na ito since ang pinadala po naming refund voucher code was already used sa bagong order nyo with ON 364177626, which is currently being handled na po by LEX. Ganun pa rin po ang delivery lead time natin for orders outside Metro Manila which is 5-12 business days. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. May maitutulong pa po ba kami? Let us know.

You May Also Like

"Well, i just bought a powerbank 20000mah from lazada. I was very ecstatic after receiving it day ago but after peeling the cover tape of my powerbank I found out..." Read more
"nag order po kami ng ka work ko nung April 14,2016 tapos nag bayad po agad kami sa 7-eleven kasi didaw po COD at darating daw po ang item ng..." Read more
"TXT or TAWAG nyo lang po ako 09352750564 . at pwede nyo rn po akong e meassage sa fb oh sa gmail at yahoo mail. andito po o. (johnmar monares..." Read more
"I ordered a "Oromismo bluetooth bh-503 over-the-ear headphones" it arrived after 1 week, the package sucks, my headphone became an Apple Headphone (thinking it's clone) there is no manual in the box (should i..." Read more
"Paid for a waist trainer and never received it. Found this company via Facebook. I did very little research but when I did google the company's name, I found some..." Read more
"I hired Tru Green to take care of my lawn as I'm a busy professional. I've always prided myself in having a beautiful lawn. They promised they would kill the..." Read more
"AVOID! AVOID! AVOID! This is a total scam. This company just prints low-resolution JPEGs on poster paper. I doubt the artwork is even theirs... I have been trying to resolve..." Read more
"My mother was admitted in this hospital twice over the last 2 weeks and she is currently in this hospital after having multiple strokes. The doctors are not professional, have..." Read more