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3.1
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
1 comment

after placing an order on their website, I made payment of the latter

with my Visa card, but has lazada deny this payment, so I ask them why?

And I hit a wall!

He say he must go on their website to reply to my question, except that all issues are already doing, and none of them does not correspond to my problem!

And therefore impossible to contact lazada directly to ask what it is?

no mail address directly, except that which takes us directly on their site?

no hotline?

no tcha't?

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I liked: No good for this time.

I didn't like: No real assistance for the customers.

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LazadaPH
San Carlos City, Negros Occidental, Philippines #1205463

Hi, can you please provide us an order number so that we can check it? Thank you.

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