Update by user Nov 27
Lazada PH has already given me a refund regarding my return. Thank you.
Update by user Oct 28
Order# 208970672084208 Item: Firefly Mobile AURII F8 Premium Nothing is inside the cellphone box
Original review posted by user Oct 28
Hi, I am still waiting for Lazada to change my tracking status from 'Shipped' to 'Delivered' since I paid and received the said empty package last Oct. 27 in the afternoon.
Until now, I am waiting for my status to change so that I could return it and question you why something like that has happened. I have been a loyal customer for many years and this is very unlikely of you to send me an empty package. I can't pinpoint whether it's from LBC or from you who had the mistake. The box upon opening it from the bubble wrap was already unsealed.
I was very doubtful upon picking it up in the LBC branch it was delivered because the package was very light. So when I arrived at home and opened, viola!!! Nothing was inside the box.
I do hope you would respond to this asap. Thank you.
Product or Service Mentioned: Lazada Philippines Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.