Lazada Philippines - Order #331318112, item tag as delivered but nowhere to be found

281 of 1161 Lazada Philippines reviews

Please remove your so called "effortless shopping" tagline, IT'S JUST A BIG LIE! There's nothing effortless about being on the phone trying to get a solution from one of your

good-for-nothing representatives, all they do is provide false 'assurances'. They give different ticket numbers per call (2867180 and 2884120, wonder what's next?) and promised

a callback from supervisors (Raquel, ID 189084) which never happens. I just wanted a solution to my problem where my item is tagged as 'delivered' for a week but I haven't

received anything yet. It's been a week since I first called and all I keep getting is "we are contacting our specialist", your specialists are useless!

Worst customer service ever! I'm gonna spread this in every blog I know, tweet about this all day and keep posting on your page until I get a reply which makes sense! Here's a pic of how much effort it takes to get a useless reply! http://s41.photobucket.com/user/zhadlp/media/effortless_zpsura8mv2w.png.html

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  • What I liked
      No items
  • What I disliked
    • Poor customer service

Reason of review:
Order processing issue
Product or service
Adata Ssd
Review category
Auctions and Internet Stores
review #818925

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281 of 1161 Lazada Philippines reviews
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LazadaPH

Mar 31 #1136972

Hello again. We have just receive a new update that's why we're trying to call you. We received the POD of the order. If its not too much to ask, how are you related to a certain Jovelyn Calungsod (who received ADATA SP550 120GB SATA3 Solid State Drive (Black)) and Enrico Resaba (who received the Royal Baby Breast Milk Storage 210ml Pack of 8 (Blue))? We'd like to hear from you again. Good day!

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LazadaPH

Mar 31 #1136955

Hi.One of our team members were trying to call you late this afternoon but the line just keeps on ringing. Can you provide any alternative mobile number where we can reach you? We'd like to hear from you again. Good day!

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LazadaPH

Mar 31 #1136954 San Carlos City, Negros Occidental, Philippines

Hi.One of our team members were trying to call you late this afternoon but the line just keeps on ringing. Can you provide any alternative mobile number where we can reach you? We'd like to hear from you again. Good day!

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