Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

very very bad experience for 1st time customer. ordered a Lenovo laptop but was defective.

can't be used even on the first day. initiate return but unfortunately their website is always offline that's why LBC doesn't accept it. finally it was returned but will deliver back the same defective item as they can't repair it. what a shame!

I am an OFW and the money I earned and paid for that item came from hardwork. di ko yan pinupulot lang. at least be considerate enough. do your part.

I really really wouldn't order in your site again. I really really regret having been ordered an item from you.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any) as the author lost $13399. The author is overall dissatisfied with Lazada Philippines. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lazada Philippines.

Check out the best and the worst companies in Auctions and Marketplaces category for more informed decision or compare Lazada Philippines to other companies on our site.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
LazadaPH
San Carlos City, Negros Occidental, Philippines #1236715

We're sorry to hear about what happened with your previous order. We're just wondering why it wasn't replaced/refunded if you returned the item within our Return's Policy.

Anyways, may we ask for the order number for this concern so that we can help you?

For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

You May Also Like