Lazada Philippines - ORDERED HUAWEI MEDIAPAD LAST 3 WEEKS AGO, NOT DELIVERED
I ordered 2 powerbanks and a Huawei Mediapad 3G tablet from lazada last July 12, 2015 I paid through credit card, they assured that I will receive my purchase within 5-12 days July 26, 2015 to be exact.Last 2 days ago I called and email them and one of their customer rep told me that there is an error on their system, and I had to re-order my purchase...
after 3 weeks?! what?! the huawei tablet was already out of stock if they will re-order i need to wait freaking 5-12 days again?! Today is August 5, 2015, I ask politely for their updates regarding my purchase, they said that they will investigate about the matter, "Jess" said that he will call me but I just waited for a call that never came.
It was stressful in our part as customers because all we did is to buy that product, the person "paid" that product all they had to do is to simply deliver it. If this will continue for another weeks, I will do a complaint to DTI about this matter, because I paid for those items.
There were no answers from my email and still canned response from calls, now, I'm very disappointed on Lazada and will never ever order to them again.WORST ONLINE STORE
More Review Details
|Exchange, Refund and Cancellation Policy|
|Privacy and Data Security|
|Diversity of Products or Services|
|Product or Service Quality|
|Advertised vs Delivered|
|Discounts and Special Offers|
What I liked
What I disliked
- Never received item
- Not following delivery timeframe
- Customer care
- Reason of review:
- Order processing issue
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Huawei Mediapad
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "LAZADA RETURN POLICY SUCKS BIG TIME!!!! I have placed an order thru lazada on feb 10. They have sent confirmation on the same day. I find it funny that they were..."
- "I spent 100,000 pesos ($over 2000 USD) buying a laptop with a one year parts and labor warranty. After 11 months the screen broke. I sent Lazada almost..."
- "lazada philippines .. pls answer ang tanong ko anong bangko ang sinasabi nyo na floating ang payment at e reverse ang binayad ko sa inyo. im using metro bank master..."
- "This is the second time i received this kindly explain to me why this is like this. For me is useless..."
- "A WARNING TO EVERYONE! Lazada are selling fake perfumes! I bought more or less 40 bottles of different perfumes from September till October, 2015. At 1st they deliver a couple of original..."
- "Mali yung merchadise na pinadala saakin and badtrip pa walang document or any paper nakalagay basta plastic lang ng lazada... paid na po yun item how can i return..."
- "I'm a 64 year old male, fit and healthy, with no history of allergies. I purchased a standard size Mypillow and received it mid October, 2016. It worked as advertised..."
- "With fashion, food, architecture JESSE KEYES with KAROLINZ ZMARLAK, 1 7th AVENUE SOUTH and LA ESQUINA, are all superb businesses. So happy to be partners with them. We have been..."
- "Good day, We bought a Westinghouse TV ($238) from Wal-Mart in Brossard, Quebec, Canada on the 16th of July 2016, less than a month and half later it wouldn’t work,..."