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my ORDER # 374481756 been Placed on 30/08/2016 but untill now its not yet delivered i needed it so please.. im living outside metro manila. im in bicol region sorsogon city barangay macabog. i paid it in seven eleven by using hellopay i really are so upset because...
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LazadaPH
LazadaPH

We're sorry to hear about this, Veronica. No worries, we'll send an escalation email to our LBC Support team regarding the delivery of your order. We'll request for them to co...

#923401
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*** annoying!!! When im looking at the items its available and when i placed the order the product information cannot be retrieved? *** you!!
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Anonymous
Christopher Balbuena

been having the same problem even if I'm only checking the product information...of all the Megir watches I'm checking...What's going on?

Anonymous
Anonymous

Same issues cannot retrieve product information

1.2
#913893
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Hi! Gd pm sa lazada my order is uwatch nag aply ako online but po nakalagay po don ang delivery is on july 31 pa ang alm kopo 3days lang un. Nid kopo sana on tuesday para gift ko un u watch reply po kung ano po fedback.
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LazadaPH
LazadaPH

Salamat po at pinaalam nyo ito sa amin. San po ba ang exact location natin? Ang date provided upon check out is just an estimated date of arrival ng item (the earliest so to s...

3.0
#879384
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Lazada Philippines Customer Care Review

I had been contacting them because my payment was already confirmed by paypal but i havent received any update on status of my order. This is the second time! They havent even answered my email for more than 48 hours already! What poor customer service!
2.1
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#838937
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I ordered an item below P500 and for some (dumb) reason they cancelled my order. I am led to believe that this is their technique of scamming people/circulating money to keep the company going. PEOPLE SHOULD STOP BUYING ON THIS ONLINE SHOPPING WEBSITE AS THEY ARE NOT...
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LazadaPH
LazadaPH

We're sorry to hear about this. You may provide us the order number for this concern so that we can look into it further and give you an update for your refund or you may call...

#837052
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Invicta Speedway Watch Blue Dial Review

Please cancel my order under Rae Amiscaray, my budget will not cover the amount upon the arrival of the item.
#835130
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Poor customer service, they give you dates that they cannot follow, worst is no updates of what happened. The merchants who entrusted their products to these site should think twice, because of the poor customer service even them as merchants will be affected....
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LazadaPH
LazadaPH

We're sorry to hear about that. May we ask for the specific concern so that we can address it properly. Good day!

3.0
#806628
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My order had a missing item. All I wanted was for the missing item to be sent to me but Lazada made that so difficult. I was already talking to a an agent when he/she suddenly stopped replying to my emails. I kept following up but no reply. I tried to contact them...
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LazadaPH
LazadaPH

Thanks for letting us know about this. You may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our li...

2.8
#806417
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Matrix Single Burner Gas Stove Review

I sumitted already my request to cancel my order this was the matrix single gas stove order #339562172 i thought when i send the cancellation form after that it will be processed and my item will be cancelled but yesterday evening lazada sent me a text message that my item was ready to dispatch and it will be delivered.
#780277
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Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
Phone:
(571) 738-5576
All Lazada Philippines Contacts

Latest Question

Lazada Philippines Questions
This is Ma. christina Llarena residing at Barangay 39 P-6 House #53 Renilisan Bonot Legazpi city my contact number was 09484223219 and my e-mail account was smileechocolate05@gmail.com my concern was... Please cancel my order Matrix Single Burner Gas Stove Order...
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LazadaPH
LazadaPH

Thanks for letting us know about your concern. Sorry but we cant proceed with your cancellation request because it has already been shipped out and is on its way. However, you...

#780109
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