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I waited 7 days before parcel is shipped out. It only came from Paranaque, I'm from Pasay.

Now, the parcel is already in logistics facility here in Pasay, just came yesterday. How come they aren't delivering it yet? Its already near. I want my parcel now.


Also read about the reviews of LEXPH and their service rating is very low.

I hope you can help me regarding my problem. Thanks!

User's recommendation: Make sure to never use LEXPH as courier. Super slow progress of delivery. Parang galing ibang bansa parcel ko.

Product or Service Mentioned: Lazada Express Philippines Delivery Service.

Preferred solution: Deliver product or service ordered.

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Pareho tayo, sakin nga May 10 sa mandaue na hanggang ngayon hindi pa na deliver


Hi Aidric,we do understand how you feel as a customer and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!


Order #289921****31686 @lazadaph

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