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because the person transacting was an impostor presenting himself as BPI agent I have already reported it to the BPI.

Preferred solution: the transaction will be cancelled since naluko lang po ako. Please po.

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#1954966

Hi ROSITA R, we understand your disappointments and we appreciate that you reached out to us. May we know if you already have the feedback of your respective bank since supposedly the transactions should not push through if they send you an OTP.

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

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