Not resolved

This is Tina Bautista. I ordered last Feb 24,2018 a Tribu Sandals.

Unfortunately, the item didn't fit and must be replaced with size 10. I returned the product in LBC Puregold Guiguinto last March 1. This Sunday I received a text message that the item I returned cannot be replaced because the replacement is unavailable.Therfore refund was processed because of the said reason. Can you send me again the LBC remittance Number?

As of this moment, I haven't received any message regarding that. Order number is 321332633.

Please reply ASAP. Thank you.

Reason of review: Return, Exchange or Cancellation Policy.

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Pls send to my Gmail account because I not receive my lbc remittance number.pls send


Hi Tina,Good day!Thank you for accepting our call. We already escalated your concern to our team.

Please anticipate an update to the email that we've sent. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays.Best regards!

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