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Advertised vs Delivered
Billing Practices
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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1 comment

I received an email that my refund is complete. But there’s no info on whether they will send it to my bank or give me a tracking number.

It has been a week now but I haven’t received any refund yet. I tried reaching out through their live chat but it only redirected me to their LazBot which is useless. I emailed the customer email but it says my request was not submitted.

I called their customer service but it only made me wait for a long time. Please anyone could get back at me?!?

Reason of review: Return, Exchange or Cancellation Policy.

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LazadaPH
#1408904

Hi Sir/Madam,

May we know your order number for us to check the status of your refund? For further assistance, you may contact us through this link www.lazada.com.ph/contact.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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