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2 comments
2.0

They always tell you what you already know and always offer this solution to your problem: be patient and wait.

User's recommendation: Don't expect any helpful customer service.

Preferred solution: Full refund.

Lazada Philippines Pros: Most couriers are courteous, Lot of options.

Lazada Philippines Cons: Long refund process, Delayed order.

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#1973161

Hi Tony, we are sorry to hear that your previous interaction with us was not satisfying and we do appreciate your feedback. This fuels us to further push ourselves to provide the best online shopping experience for our valued customers.

For us to settle this matter the soonest, may we know your specific concern and the order number that is associated with it? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

#1974150
@lazadaph

Order number 344944****68755.

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