Not resolved
2.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
2 comments

I sent back my 2 orders in total at LBC branch because lazada sent me defective items last Sept 8,2017.Then after a week they gave me my refund via LBC remittance but it shouldn't be there because i chose a bank deposit option when filling up return form.

And then i requested to get to transfer my refund thru my bank account and since today Oct 3,2017 i still haven't received my refund yet. They always promise me to fix this matter in 2-3days but nothing is done. One of my orders was belong under our maid's account and so lazada asked me for autorization letter including my I.D and i gave it to them. Week ago still my refund was not yet on my bank.

I contacted them for so many times and they all just telling me to wait and wait.

I think lazada won't give me my refund anymore.Very disappointing knowing this is a big online shopping company who offers 'Effortless Shopping' when it wasn't!!!!!

Reason of review: Return, Exchange or Cancellation Policy.

Had an Experience with Lazada Philippines?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1376485

They same thing on what happened to me as I order their product.

Iamlibra29
to Trixie #1380400

Guess what?After i posted my review here something miracle happened.

I got my refund now.Glory to God!

You May Also Like