Lazada Philippines - Poor product description and unreasonable returns
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New ReviewerI ordered tempered glass for huawei mate 30 pro. Then when I received the the item, the temoered glass doesn't fit to my phone.
The tempered glass is too small for the screen. I inform the seller regarding that and does not get any response. So I file a refund for that. Thenbthe seller will only refund my money if I return the item back.
The problem is, how can I return the item during this pandemic? I can't go out to send the product back to lazada because of the ECQ. Then there is no assurance if the LBC is open because we are back to ECQ. Then I only have few daus to return the item.
So what will happen here? They will not give my refund because I cant send the item back? But how can I send it back if lbc on our town is not operating and we are allowed to go out side.
Which is in the forst place, rhe seller should assure to send the correct item. Its not my fault for what happen and itvs not my fault if I cant return the item because of ECQ.
User's recommendation: Shopee is better than lazada.
Monetary Loss: $6.
Preferred solution: Full refund.
Location: Lipa City, Calabarzon
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