Iloilo, Iloilo
Not resolved
1 comment

bakit pagdating sa order at payment ang bilis nyo pero pagdating sa refund ang tagal tagal? Ilang taon pa po bah bago makuha ang refund ko?..

Hindi nyo pinapansin mga messages namin basta refund pero pag order ang bilis nyo magreply... ilang messages na ang ginawa ko pero walang reply tapos nagchat kami ng agent sabi within 24-48 hours isesend niya ang conversation nila ng lazada refund team pero hanggang ngayon hindi pa na mag 4days na kami nung nagchat kami nagpromise pa..

mag one month na yong order na binalik ko ngayong october 8.. magreply nman kayo..

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LazadaPH
San Carlos City, Negros Occidental, Philippines #1223959

Pasensya na po sa nangyari. Pwede po bang makuha ang order number for your concern para ma-check din namin at mabigyan kayo ng updates?

Na-check nyo na rin po ba ang email address na ginamit nyo sa pag-place ng order? Or kung nag-provide man kayo ng new email add, doon po kasi laging nagse-send ng refund updates ang ating Refund's team. Mas makakasigurado po kayo kung iche-check po natin ang INBOX, SPAM & JUNK folder for the details.

For more concerns, pwede rin po kayong mag-message sa amin via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), mag-email sa amin via www.lazada.com.ph/contact/, tumawag sa CS hotline number namin sa 02-7958900 for further assistance o maki-live chat sa amin twing Lunes hanggang Biyernes from 9am - 6pm para masagot ang inyong inquiries/issues using the same link. Good day!

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