Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Update by user Apr 03

Not yet resolved!!!

Original review posted by user Apr 03

I know Lazada is want to be more efficient and give a good service to your client,, but sad to say, we experience horrible in your service.. your products is not in good condition and quality.

The delivery is over charged,, each item has delivery charge even, it arrived in same time and delivery sad and also our order in Birthday sale, specially appliances,, bigla nyo nlng auto cancelled, kesyo hindi nakita address, what use of phone no. If hindi nyo kmi tatawagan.. may isa kmi order status is delivered,,but when we check Item. It's not our order ( we ordered aircon sale sya that time,Ang idiniliver is jewellery box na karto.

At may laman na parang ewan, rosary ba or plastic necklace, but sa label nung description is aircon, how come na hindi din check nung nag deliver na aircon ang deliver nya nakalagay sa small box.. sana nag checheck kau ng product na dinidiisoatch nyo, para maging maayos Ang serbisyo nyo. At napansin din na oag medyo malaki Item at sa sale namin na nabili, kina cancelled nyo matuc.. and I think may problem kayo sa delivery partners nyo.

Nawawala Ang item pag dating sa kanila,, papanu pa kmi magtitiwala if paulet ulet na ganyan Ang nagyayari.. ayusin nyo nman yan, specially ung mga na order na nmin, sa Birthday Sale ni Lazada at binayaran nnin online.. Yun Ang mga product na nawawala.. bayad na online, if for Pag idedeliver na wala na item..

paki ayos Yan kundi ilalapit na nmin kay Tulfo Ang lahat NG reklamo nmin..

para nas mabilis Ang aksyon.. thanks

Product or Service Mentioned: Lazada Philippines Claim.

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