Lazada Philippines - POOR shipping
WHAT????
Regarding Tracking Number: LPT000000453****
Can LEX PH please explain to me ??? , I live on a small island in south PH and you do not have a branch here so how can you have made delivery attempts to me at that hour in the evening and in normal working hours/days I have staff working in my dive shop from 8.30AM until 7 PM , 7 days a week and nobody from you or any other postal / shipping / courier company has been here or called.
Below is transcript attached as PDF of my tracking status which is from 03/01-2019 and ESTIMATED delivery time are BETWEEN 03/01-2019 and 15/01-2019.
NOTE time frame below from 20.57 (8.57PM) it leaves and 14 minutes later it has been declared fail for delivery because ALL DELIVERY ATTEMPS HAS BEEN MADE!!!!
3 Jan
21:41
Your parcel is being prepared for return to sender by LEX PH. [Reprocess Location]
21:11
Sorry, your parcel has been marked as failed delivery as all delivery attempts have been made. Your parcel will be returned to the sender
21:00
Your parcel has been inbounded at the logistics facility. [Reprocess Location]
20:57
Your parcel has departed the logistics facility.
EXPLAIN , THANK YOU
Reason of review: BAD shipping.
Location: Tagudin, Pangasinan
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To Lazada PH Hereby as requested Order #216379****90351 , Tracking Number: LPT000000453**** Now my concern are , what will happen to the rest of the items in this order and the two other orders I have in shipping process by LEX PH , will they also be marked as failed to deliver because all delivery attempts has been done by LEX PH , after 14 minutes from the time LEX PH receive the order in their logistic facilities until they discard the order as failed Below are all my pending order # handled by LEX PH , please ensure that LEX PH WILL fulfil their job as shipping agent for LAZADA , so LAZADA shopping , all other customers and I will be satisfied Order 1 #216379****90351 ( Order in question above) Order 2 #217091****90351 Order 3 #217290****90351 or let me suggest that orders are handed over to professionals such as LBC or Phill Post. Best regards Tim Larsen
To Lazada FYI , I have checked up on my pending orders from Lazada, see order # below Order 1 #216379****90351 Order 2 #217091****90351 Order 3 #217290****90351 According to most of my items which has been shipped out for delivery, I can see that they are shipped to your BATANGAS HUB and there close by are a town called San Juan , IF LEX PH are to believe that this is my delivery address town , then they are wrong. My address are as follows Last Frontier Dive.
Address : 486 Siquijor circumferential road P.o. / City : 6227 Poblaciรฒn, San Juan Province : Siquijor , Country : Philippines Cell : +63 (0) 929 **** 433 (PHP) Maybe that is why they cant deliver , because they havn,t read the address correctly Please reply when read best regards Tim Larsen