Not resolved
2 comments

this seller should be reviewed and banned if necessary. I see a lot of negative ratings for this customer where they are not sending the correct number of items to customers (e.g., 2Pcs / Pack Wool Buffing Pad Wax Polishing Buffer Car Polisher).

They are only sending out 1 pc instead of 2 pcs (which I was also a victim).

Although the courier can also be the culprit, where they can repack the item once they receive it from abroad. So I recommend thorough investigation should be done to check who is at fault and to avoid such things from happening again.

By the way, the seller insists that the quantity is 2pcs on the Q&A portion of their ads.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Not as described.

Monetary Loss: $8.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from May 14.
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Anonymous
#1484985

Order #201120318313529

LazadaPH
#1481191

Hi VariableIndri, we understand your disappointments and we appreciate that you reached out to us.For us to settle this matter the soonest, may we know the order number that is associated with your concern?For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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