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Why can't I use my Lazada wallet?

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Lazada Philippines Pros: Lot of products to buy, Cod orders.

Lazada Philippines Cons: When they deliver the wrong item, Bad support, You can not talk to a real person the live chat is not.

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Hi Shekinah G, we understand your concern about this matter. We suggest to kindly log in logout your account and check your internet status.

If the error still occur, you may uninstall install your Lazada application and try again to check out using your Lazada wallet. For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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