Lazada Philippines Questions and Answers
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Follow up on my order and when will i get it
I ordered an item on LazMall which is Hawk 4897 Backpack last December 12, 2018. Unfortunately, they tried to deliver my item last December 15 and thats also the day I found out that my sim isnt working anymore, they couldnt reach out for me thats why I didnt get my item.
Yesterday my sister who also ordered in Lazada got her item and she asked the delivery man about mine. He said that on December 15 when he was not able to contact me they turned it over back to lazada. also that morning on december 15, i got an email saying they could not deliver my item because of wrong infos like my contact number and it also said that i should update my details within 12hrs so i followed the instruction right after reading it but im not getting any updates about my order after that day.
that really frustrates me. it has also passed the estimated delivery time and my mother is getting pissed off, seriously
Where is my order? This is the tracking number LPT0000005501028 Can you contact me?
This is my number 09569476959 or can I get your number?
I badly need it tomorrow.. Thanks
If I miss the call informing me that my parcel will come today, will they not ship it?
So I got a call two days ago saying that my parcel was ready to be delivered that day, but I had to ask them to reschedule it the day afterwards because I knew that no one would be home to get it. Come the day in question and I missed the call that was supposed to inform me that my parcel was going to be delivered today. What I want to ask is, would my parcel still be delivered even after I missed that call?
wrong shoe size ordered
Hi, bought a shoe from the adidas flagship store of Lazada and chose a wrong shoe size. Can I still replace it and get a pair with the right size?
Follow up abaoit my package
San po ang office nyo dto sa baguio? Until now po kasi wala pa po ung package ko
I want to get my refund
I returned an item because it was defective. How can I get my refund?
Billease voucher Adjustments
I would like to make an adjustment on my billease account and billing as an order is cancelled due to item ran out of stocks.
They sent me a wrong order and asked me to pay the amount of 1,200 for only 1 item, My order is 3pcs of converse shoes for women. How can I get the 2 more items?
Yong order ko processing pa lang pero may dumating na saken at mali ang order ko gusto ma refund payment
UNSUCCESSFUL ORDER VERIFICATION
why my order is always canceled, it always say UNSUCCESSFUL ORDER VERIFICATION. my order number is 21286184272464
i want to file a complaint regards to seller. i believe you do not allow fraud within your business.
i have proof to prove this. please advise.
Credit card payment
Good morning po, ask ko lang po kung pde ko ba mapalitan ung sa payment method ko, kasi nagkamali po ako ng lagay kung ilang months po thru credit card, kakaorder ko lang po kahapon.
I ordered two item/dress at taobao collection, the 2016 mori girl summer mid lenght dress, it is amounting 665pesos and 646 pesos, with a shipping fee of 50pesos, total of 1,361 pesos, but when i opened the package i only receive 1 item/dress, and the other one is missing, i paid the dilivery package of 1,361 pesos, and it is state that i will receive 2items in 1 package, but i only got 1item/dress
I ordered two items/dress, 1 is 646 pesos and the other one is 665 pesos, with shipping fee of 50pesos total 1,361 pesos, it is says that 2 Items in 1 package, unfortunately i only receive 1 item/dress.. I pay the delivery package 1,361, but when i opened the package, the other one is missing..
Hi. verify ko lng yun order ko last nov.
8 with order no. 210261713201921. last i check sabi n delivered na sya..
with sign pa n nkaattached pero wala pa tlga ako narreceived na item.. and ask ko lng if paid n ba sya tlgang wala ng tatawag sau para marecived un item..
Hi po ask ko lang panu po madedeliver sa customer ko yung order nya . Saan po may Lex couries sa valenzuela para mapadala ko salamt pm asap
Hindi ko pa po na tanggap Ang inorder ko!5days na po
how to apply
how to apply in lucena branch as a delivery boy
One week n po untill now wala p din ung refund ng cellphone q. Sira kc un cellphone di magamit.
Paki follow up nman po. Salamat
dati po kahin ilang items ang order 119.00 lang ang charge ng delivery...ngayon individual na ang xharges ng delivery khit sabay sabay ang order?