Lazada Philippines Questions and Answers
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how to change review on products?
i want to change a review on a certain product i bought. i dont know how to do it.
can u deliver my order today? i badly needed it for my son's graduation day for photoshoots.
224585198121386 here is my order njmber
About my refund
my package has been cancel..i have return the item last feb 7..i wait 1 month past...and lazada says my request has been cancel...why is it?what happen to my request...am i a victim of scam?pls help me settle dis...
How to trace the transaction & who received the item purchase.
Good day! Hi, How can i know who received the item or purchase transaction from lazada makati philippines last feb.
28 until march1-7 2019? .and the payment used was under my name and atm account. May i know the full details and information about the transaction.
Please responce po as soon as possible. Thankyou!
san na ung item n return ko last feb7 pa?
patulong naman po..ung item ko ni return ko last feb7 pa...til now no action parin...sayang ung pera ko 1935...pls help me settle my item...
Is my package already reached cauayan city ?
Let me know asap
I returned the Drone product almost a month ago then a day after i returned the product in my lazada wallet it appeared the amount 849 i paid for the product requested to refund it thru LBC and i fill up forms fir that but until now I haven't received any remittance no.to claim my refund but if check my lazada wallet it appeared there that withdraw success & also there's refund coupon appeared there which i can't understand what it means. U always go to lazada care center but it doesn't give any good response i alwys follow up every now and then and yet nothing happened i hope you could response to this matter. Thank you
Why LEX or Chat Agents are incapable of verifying Delivery dates instead of delivery periods?
Order # 223149767995045-Aquarium Set. I have received email stating that my order is being delivered to my location.
Everytime, and I do mean everytime I receive one of those emails I receive my order that day. I got on Chat with two Agents to verify if my order was being delivered because I needed to take care of some business and If I had to stay home to pay for my item, I would. They could not confirm any date of delivery. But they did repeat to me the delivery period that has been on the website since the order was made.
Your Agents should have access to a LEX staff member who can give them this type of information. The Aquarium is 20 gallons and I know I whould not want to repeat carrying it to someone's house because they were not home to receive it and make payment.
I want to know why is it I order something and they send me the item that’s is not accurate?
Rename ID in my lbc remittance
I want to change the ID or the receiver in my lbc remittance.. i cannot claim because the remittance no. you have sent is not under my name.
Rider contact number
Can I have the contact number of Mark Joseph Sarmiento, a rider assigned at Cabanatuan City, Nueva Ecjica please. Tracking service says he picked up my parcel today from Nueva Hub but I'm afraid he might not deliver it today as I am at work now, so i could just inform him to drop by my workplace.
Or maybe you can give me the contact number of Nueva Hub so I could just pick up the parcel thereat please. Thank you.
hi lazada can you send to my another email adress the remittance number because i forgot my password on the email i gave you. This is my email now firstname.lastname@example.org and this is my order number: 219876180348418.
Thank you!!!!! I hope you’ll send it asap.
widraw to lazada wallet
Diko ma kuha ang refund widraw ko sa lazada wallet ..kailangan ko ng remittance for pick up my money..sa LBC remittance .pls.lang po maibalik po ang refund nabinayad ko sa mga return na items.. I want to refund remittance number. .
Nagrequest po ako ng withdrawal sa lazada wallet tapos sabi Success hanggang ngayon po wala pa po akong natataggap na confirmation message paano po yun?
Gd mrning..i want to inquire about i.c?paano po ba ang proseso nyo?at ano ano ang requirements?
Lazada wallet withdraw
How can i get the lbc remmitance number when i request to withdraw my lazada wallet?
hi my orders had been processed but i need to change the billimg addresa,how to contact the parcel to inform my new address
how to apply installment payment without credit card
How to resend remittance number of LBC in my new email account because i forget the old one of my email account
Good day! I was waiting the whole day but the courier did not went to our house to deliver my order.
Then after I read the order status of my order it was already delivery failed and going back to the sender. I already paid for it.
My order number is #217863294191566. Can you please help me??