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My refund is still pending, Lazada failed to give the reference number for LBC remittance of my refund, I have called Your hotline 4 times now but still no reference number was forwarded to my email. I even received a text from lazada that if I did not received the email I should text refund, order number and email address to 21588900 which I did but up to now after 4 days wala pa rin email, what is happening Lazada?

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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