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My refund is still pending, Lazada failed to give the reference number for LBC remittance of my refund, I have called Your hotline 4 times now but still no reference number was forwarded to my email. I even received a text from lazada that if I did not received the email I should text refund, order number and email address to 21588900 which I did but up to now after 4 days wala pa rin email, what is happening Lazada?

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LazadaPH
#1484013

We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it?Rest assured that we'll resolve your issue in no time.

We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again.

For more questions and updates, you may reach us via our Help Center page @ http://bit.ly/2F2n6PH.You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!

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