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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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1 comment

Update by user May 01, 2018

After almost 1 month! i finally got my refund back!!!!

they call the day after i posted this. and they make a great effort to make the process fast! They made my bank transfer option to LBC remittance.

Thanks lazada! Next time double check your seller to avoid this kind of incident.

Original review posted by user Apr 22, 2018

Gymnastic Rings worth 1.8k pesos ang inorder ko pero ang dumating instead is Andrew Mini Clip Tuner worth 200pesos ANG TINDE!!!

April 9 na nareceive ang returned item ko sa warehouse nila anong petsa na MORE THAN 5 BUSINESS DAYS na andyan ANG TAGAL NAMAN NG QUALITY EVALUATION PROCESS pano ba ginagawa niyo parang csi ba sa sobrang detail ng pagcheck niyo? Joke time ah

And I have a video and pictures clearly shows na WRONG ITEM ang nangyari saakin FRESH and NOT TAMPERED kasi ALAM KONG WRONG ITEM ANG BINIGAY SAKIN SO VINIDEOHAN KO NA AGAD PARA WALA KAYONG LUSOT SAAKIN!

Please lang ICHECK NIYO YUNG PICTURES AND VIDEO dun pa lang dapat oks na yung item ko sa quality evaluation process KUNG GYMNASTIC RINGS YAN DAPAT MALAKI ANG PLASTIC PACKAGING PERO KITANG KITA SA MGA SINEND KO MALIIT LANG YUNG PACKAGING

QUALITY EVALUATION pa lang yan pano pa kaya yung refund process na mismo hay nakaka disappoint lazada Inuuto kayo ng mga seller niyo kayo pinapagawa sa mga kalokohan nila at kaming mga customer niyo nadadamay

Order 200269326827220

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $1800.

Preferred solution: Full refund.

I didn't like: Poor customer service especially if its about refund or return.

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CreamyWhiteRhinoceros
#1576886

15,762.00 nova 3i from gadget worls. where is it now?

you can't even tell me if what is the phone's IMEI and who had it? who replace it? You can't trust LAZADA ANYMORE. I had paid for huwawei nova 3i but they sent me a piece of garbage, a broken tile stone.

No refund yet.

they cancell my return in lazada apps even if it was shipped already via LBC. WHERE IS MY REFUND?

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