Lazada Philippines - Refund has been noided

363 of 1261 Lazada Philippines reviews

My order # 316372212 avt navigator is not working so i ask for full refund.On march 30, lazada texted my refund has been approved,at the same day lazada texted me my refund has been initiated.

Last april 5 i updated my querry and it says my refund has been voided because its already been 7 days through LBC. There was no email for further information on how I'll bet the money through LBC.

I asked lazada for this but nobody answered it.They ask again for bank transaction,as im reading the complaints i am afraid lazada might not refund my money and i am a regular costumer of lazada.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Refund system

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Avt Navigator
Review category
Auctions and Internet Stores
review #825216

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363 of 1261 Lazada Philippines reviews

Apr 08, 2016 #1141330

Thanks for taking our call. We have already processed a manual refund via bank transfer. We'll get back to you on or before Tuesday. If you have other questions, suggestions and concerns, please dont hesitate to contact us via our customer service hotline at (02) 795-8900 for further assistance or you may also send us an email through this link or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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