I had a very bad experience with Lazada. I had this issue for more than a month now.
i keep on contacting Lazada through call and chat. There's a lot of representatives who promised me that my issue will be resolve, but until now there's no update. end result i requested for a refund. its been 2weeks now but i haven't got a refund.
someone promised me that they were working on it and when i asked for an update last week they said that it was being processed and she will escalate my concern.
i was so upset because of until now i haven't receive any update. my order number is 313775721.
Product or Service Mentioned: Lazada Philippines Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.