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Update by user Aug 09, 2020
logoYour review #203**** about Lazada PhilippinesHello,We are contacting you in order to check the current status of your review.Did Lazada Philippines try to contact you and what happened afterwards? What steps did you take to get this resolved?If there's anything else you'd like to see added to your initial review, please provide as much information as possible by following the link below:https://www.pissedconsumer.com/account/reviewUpdate/203****.htmlRegards,Pissed Consumer TeamThis email was sent by Pissedconsumer.com.Click here to unsubscribe or manage your subscriptions.Consumer Opinion LLC (DBA PissedConsumer.com)1930 Village Center Circle #3-6853Las Vegas, NV 89134We on facebook We on pinterest We on instagram We on twitter We on youtube We on linkedinI was refunded for the missing item that was not delivered to me.
However the tablet was not return to the seller for replacement because everytime I file for return/refund for the tablet they just cancelled it.
I just let it pass for now because i was tired of being ignored and it seems like I am filing for nothing but i will no longer order to the seller. I just don't know if Lazada takes action on their part or not regarding this incident.Thank you Pissed Customer for the follow up.
Original review posted by user Jul 06, 2020
Lazada' s customer assistance is not customer friendly. If you want a lazcare specialist it takes a while before they respond and if they respond to you, you have no right to have an idle time even for a second they will drop your issue.
Request for refund take a week or more.
They allow sellers to keep rejecting the requested refund. For my case, I did not receive the item (tablet casing for triple camera tablet) that is why I request for a refund.
I forwarded the photos that i only received two tablets as proof but to no avail. Lazcare will keep on saying we will forward this to our refund team but until now no refund has been made.
Preferred solution: Full refund.
Lazada Philippines Pros: Anniversary discount.