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31 comments

I'm trying here for the last service employee wrote that he would not chat more with me and your email address just sending my mail in return.

Chat Summary I 346813589

Shows to previous mail and chat with their customer center. Has now tried to get in touch with the so-called service center for ACE TV for two days without *** As I have written before, I have purchased 3 ACE TV from you and at least one is still under warranty. Hope you can give me a contact number this time that works for and repaired a product that Lazada is selling off.

The reason I take this up directly with Lazada is that I previously tried to get in touch with ACE both via Facebook and the phone number listed on ACE TV's website without luck

I live in Quezon City

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Poor customer service.

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ConfusedGrizzlyBear503
#1691778

Paano pag nabasag ung remote? Saan pde bumili

FormalFurSeal743
#1675626

Tumawag ako sa Service Center kasi nabasag ng ako TV tinatanong ko kung mgkno pgawa ang sagot akin wala n dw itapon n lng D n mggwa..

Anonymous
#1666431

Off MO tapos on mo uli ulit ulitin mo lang hanggang mag on

Anonymous
#1658776

hi ung issue naman ng Ace smart tv ko..32inches....hnd ma ON...kht my red n light s gilid. ayaw mag on..pano to??4 months plng to skin.... zmboanga city

Anonymous
to Anonymous #1678900

Napagawa nyo na ung tv nyo?. Same issue po tau

Anonymous
to Anonymous #1686949

napagawa nio na po ba? hanyan din po kc un tv ko

Anonymous
#1636581

Helo gud am this is raymond fibre po.. Sino po ang pweding makausap s inyo regarding s naorder kong tv nung May 5,2018 ko po narecv..

Under pa naman sya ng 1year warranty kasi po nagkaguhit na sya bigla kaya ang panget n pong gamitin...

Pls do reply namn po sa aking concern... kasi d n dw po pwede mapalitan s lazada s inyo n dw po Slamat po

Anonymous
#1632046

San po ba pwding yung tv kung ace 43 inches medju nabasag ng kunti yung screen san lop pwding dalhin?

Anonymous
to Linda Cisneros #1632049

Nabasag ang screen ng tv ko ace 43 inches san ba pwding dalhin para mapaayos?

Anonymous
to Linda Cisneros #1690907

Naayos na ba yung tv nyo

Anonymous
#1628909

Ipa tulfo nalang natin yang Ace company nagbebenta ng appliances na walang service center at ndi magamit ang warranty

AnxiousLionfish847
to Anonymous #1664746

Same with the tv we bought last June 2018 Also Ace tv. It only last 1 month.

Anonymous
to Anonymous #1686950

32 smart tv din po yun sakin nk standby mode din red light lang ayaw mag on. nag inquire ako sa malapit n repair ang sabi pplitan na daw buong motherboard meaning pr kang bumili ng baho

Anonymous
#1617862

Good evening po, saan po ba pwede ipaayos ung tv ko na ace 32 inc LED na inorder ko din sa lazada at meron ba silang home service?Biglang umitim yung screen gang sa wala ng makitang tao. Makati City po kami. Thank u po and Merry Christmas :)

Anonymous
to Jhenny #1631413

Ive the same issue got this ace led smart tv 6 or 7 mos ago but now all i hear is sohnds no picture at all..

Anonymous
#1609476

same problem, 6 months palang samin yung tv hindi gano ginagamit sobrang dalang panooran may line na agad yung screen, paano po ipapaayos yun? pano po yung 1 year local service warranty? sino pwedeng macontact, balanga bataan po ako,

Anonymous
to Anonymous #1631415

Same sentiments with that tv! Di din masyado nagagamit pero ngayon wala ng picture sa tv

Anonymous
#1591729

My TV ACE 43" will power on for only 2 minutes with the welcome screen "WISDOM-SHARE Smart cloud TV" then it will automatically turn off. How to solve this issue? please help I bought it form LAZADA

Anonymous
to Avel Gozum #1601975

Hello.i also have the same problem with my ace smart black 32 ..did u fix your problem?

Anonymous
to Avel Gozum #1611876

Hllo

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