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The item delivered by the courier are totally damaged/ broken. Unsafe to use for studying for children.

Monetary Loss: $1334.

Preferred solution: Full refund.

Lazada Philippines Cons: Damage item.

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#2021359

Hi Quinette, we understand your disappointments and we appreciate that you reached out to us. You may file an online return form and return the item to any LBC/J&T branch near you, for us to process your refund since we have 7 or 14 days return period.

Then, we will investigate the seller/merchant once the item will be forwarded to the warehouse. You may also click on this link https://tinyurl.com/y4zsdevc for more details and steps on how to return an item.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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