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I received wrong item from the store Lacheer. Instead of A Biore Sunscreen (Php 304) they gave me an underarm whitening product.

Please help me as soon as possible.

I am not happy with this, I have waited for this item for a bit long to only receive a wrong item. DO SOMETHING

User's recommendation: Open your parcels in front of the courier.

Monetary Loss: $15.

Preferred solution: Full refund.

Lazada Philippines Cons: Lack of communication between customer and item handler, Seller that is mentioned in this review.

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Hi Alyssa d, we apologized for the inconvenience this has caused you. We kindly suggest to file an online return form on your Lazada apps to return the wrong item you've received.

You may also message the seller for them to know that you received a wrong item. Thanks! For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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