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The item is damaged and Faulty Item

Preferred solution: Full refund.

Lazada Philippines Pros: Cash on delivery is good.

Lazada Philippines Cons: No customer service when attempting to resolve problem.

Location: Manila, Manila

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#1942630

Hi Keean, sorry for the inconvenience this has caused you. You may file an online return form and return the item to any LBC branch near you, for us to process your refund since we have 7 or 14 days return period.

Then, we will investigate the seller/merchant once the item will be forwarded to the warehouse. You may also click on this link https://tinyurl.com/yxn4d26o for more details and steps on how to return an item. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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