Lazada Philippines - Review in Auctions and Internet Stores category from Schenectady, New York
I purchase an inflatable swimming pool with freebies and they deliver it too fast. The problem is the after sale service. I purchased it as COD payment for me to check it right after since my flight schedule day is 2 days ahead before the item delivery. But since they deliver it 1 day after purchasing I never had an opportunity to check the item right away. The ads that they provided is a TICKLE inflatable pool blue color, but there are no options to choose the color you wanted when your in the lazada webpage, so i pre-assume and hoping it is the same color as what i had purchased.
The day that i opened the item. I just found that it was color pink and i was too disappointed because i would like to use it by my son. Apart on that color issue, i just found out that theres a damaged in the skin of the inflatable pool. A hole was there along the line marks of the folding. So i returned the item afterwards.
After 2 weeks they wrote me an email, that they received the item and based on the initial investigation they found out that the item was damaged. (Of course that's why i returned it). And to my dismay they said that they cannoy replace or refund the item. Why? Because they want me to send back also the freebies item. Hello its a freebies (meaning gift) it shall bot be incorporated on the major item that has been purchased. I will no longer buy or recommend to my friends LAZADA.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Privacy and Data Security|
|Discounts and Special Offers|
You May Also Like
- "here is my order ID 3645279 and here is my ref ID for my complaint 4772789154406179204712 email from lazada that they refund my product but i requested a replace order.. i am..."
- "I bought an ET Tab white from lazada and was delivered to me yesterday. My concern is, why the mp4 video I downloaded don't work properly? But the tablet has..."
- "platinum karaoke cannot play the disc ..."
- "In august of 2015 installed replacement airbags new shocks and the air compressor on my 01 towncar. Thw warranty was very limited and our system was collapsed but was sure..."
- "I ordered from this company because it's hard to find a petite size wig that's not a pixie cut. I was excited when it finally came so I could try..."
- "Crackers were all broken in all 4 packs..."
- "Purchased this Flagstaff Microlite 18FBRS trailer new in the spring of 2013 and right from the start I discovered quality control issues. First, roof openings, front seal and..."
- "Customer Satisfaction to Service Provided Ratio: 0% #trustcobank is #dishonest and #unresponsive Trustco was the first bank to violate the USA Patriot Act, the Office of the Comptroller of the Currency..."
- "To whom it may concern-im a mother who brought her ten year old son to the smartstyle in Walmartsin GLENVILLE. The young lady(Megan) who did my sons haircut-has no manners&she..."