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Lazada I was just new in the app and I'm testing if a voucher would work. I placed an order without knowing that it cannot be canceled. It was just a few minutes past but the cancel button doesn't work already! and when I reached out in your customer service, it didn't...
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#1358990
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Lazada Philippines - Mahal na ng shippment

bakit mahal.na ng shipment by seller na. hindi katulad ng dati mura lang tapos 119 divide lang yun kung ilan ang inorder mo. at wala na ring cod pang overseas. tapos umorder din ako jacket at pants walang jacket na dumating pants lang d ko tuloy maibalik kasi ibang email nagamit ko.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Usability
Value for money
Warranty
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#1358546
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Lazada Philippines - Can't cancel my order

Lazada Philippines - Can't cancel my order
I can't cancel my order. My baby sister was using my phone then she accidentally hit the proceed checkout. Please sort this out. I have no money to pay that.
1.0
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Customer service
#1357631
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Lazada Philippines - Can't cancel my order

Lazada Philippines - Can't cancel my order
I can't cancel my order. My baby sister was using my phone then she accidentally hit the proceed checkout. Please sort this out.
#1357492
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Hi Lazada! Yesterday, I placed an order and paid through my credit card and nacharge naman ako immediately nung RCBC. The problem is the item remained on processing stage at hindi nagreflect na nabayaran ko na. Ganun siya for an hour hanggang macancel 'yung item pero...
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1.0
I didn't like
  • Ordering process
#1357402
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I ordered a xiaomi phone last sept. 6 which on a discounted price, the sale starts at 12nn and finished the transaction by 12:02 nn, they promised it to be delivered by sept. 11, unfortunately they did not delivered the item, several follow ups where made, their...
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1.0
#1356712
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Lazada Philippines - Shopee is the best!

Shopee is the best! They have fare delivery fee
1.0
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Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Tracking Tool
Usability
Value for money
Website
#1356461
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Lazada Philippines - Pa cancel ng order kala ko di na dadating yung unang order k

Pa cancel ng order kala ko di na dadating yung unang order ka si nawala siya sa orders messages Bali na double pa cancel206729664498105
#1356308
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LAZADA MAHIYA NAMAN KAYO MAGBITIW NG PANGAKO. May timeframe naman kayo binibigay nirerespeto namin, pero mas higit na dapat nyo irespeto customer nyo. Pera ang pinag-uusapan. Wala kayo modo, irefund nyo na pera ko. Kahit isang reply sa email wala kayo mai-reply. Yan...
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1.0
#1356160
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Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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I was trying to chat and contact the landline. Its been 3 days and according to the voice prompt "still on a holidays" *** At the chat box, auto reply. Live chat another *** Anyway, my only concerns is im not an avid fan of ordering online. But when i read my emai...
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1.0
#1356002
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