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Lazada Philippines - Remittance Code sent to old email

nagprocess po ako ng withdrawal from my Lazada wallet, almost 2 weeks na di pa nakukuha dahil sa lumang email sinend yung code. Ano ba naman yan? matulungan nyo sana ako at isend ulit ang code pare makuha ang aking kailangan. Salamat. Notified naman sila palagi na nagpapalit ang user ng email kase may code din silang binibigay para makapagpalit.
#1455603
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Cancelled order they delivered to me, and I thought that was my order dvr , so I returned it the next day. So they accept my order the next day according to the tracking number and for sure I called them to confirmed that the return item was received , so it received...
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#1455419
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Lazada Philippines - Waiting for refund

Lazada worse customer service that ever experience
1.3
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Advertised vs Delivered
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#1455382
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Lazada Philippines - Can't use my lazada wallet in loading

Lazada Philippines - Can't use my lazada wallet in loading
Lazada Philippines - Can't use my lazada wallet in loading
may balance naman po ako pero bakit di ko pa magamit? insufficient daw po kahit may balance naman po.
#1454900
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Lazada Philippines - Lex express ph

SO0017878909 yan ang order ko contact nio nman ako kung papaano ko makukuha yung order pls nman, 09652838157
#1454894
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Lazada Philippines - Delivery of order 90% late!

They offer same day and next day delivery for a higher cost. But the problem is they could never deliver your order same or next day. I've tried it a couple of times and never again. Even regular deliveries, they can't comply with the target date that they provide to customers. The couriers that Lazada employs are not complying to delivery dates. I doubt if the couriers are being penalize by Lazada. Sellers post items that aren't even available (out of stock) making the buyer order it and wait for an item that's not even in-stock in the first place. You're lucky also if you can get a reply from a seller, half of them don't reply to questions about items they sell.
2.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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#1454856
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Lazada Philippines - 9 days and counting waiting for the replacement of defective item

I am still wondering when the replacement of the item that I bought will be delivered. I returned the item complete with all the instructions for return....I sent it back last January 14, Monday. Today is already January 23, Wednesday, and still no sign of my replaced item getting delivered. How long does it take to replace a simple hdmi cable???? It was my first time to order from Lazada, and I am already disappointed with the kind of service I am getting. Please, can somebody tell me the real status of my return-for-replacement item.
3.8
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
I didn't like
  • No real person to talk to about the status of the return item
#1454810
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Its been a week since I've withdraw my money via LBC remittance.. I would like to ask.. WHEN WILL I GET MY REMITTANCE NUMBER? ive already file my follow up not only once but TRICE.. Pls.. Im badly need the cash.. Badly needed.. Pls.. Take an immediate response /action...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For more questions and updates, you may rea...

1.0
#1454731
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A brand new item arrived to me within a day... defective. It is taking them an exorbitant amount of time to replace the item, and customer service is non-existent
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
I didn't like
  • Post-sales service
#1454178
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Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
Lazada Philippines - FAILURE OF RETURN PROCESS AT 711
I want to return the following items under Order #218317270264826 : 1. GRACE KOREAN FASHION Women Tube Bralette Crop Tank Top P89.00 Quantity: 1 Seller: Grace Korean Fashion 2. GRACE KOREAN FASHION Plain Criss-cross Bralette P119.00 Quantity: 1 Seller: Grace Korean...
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we are trying to call you on your registered mobile number, however, your line just keeps ringing. We have sent you an e-mail through your registered e-mail in y...

3.1
I liked
  • Delivery service
  • Delivery time acceptable
I didn't like
  • General poor quality of product from china
#1454096
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