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Lazada Philippines - Paid Order Not Fulfilled 203587279712903

Lazada tries to steal money to customers by not delivering products that was paid already. I ordered 5 orders of diaper but received 1 only but the email confirmation I received said I received 5. Tried to contact them several times but noone came back to do something about this.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Warranty
Website
#1307300
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I receive a phone call yesterday around 5pm,it was from a man who delivering my product, from LEX with order # 203634170879189 and ask where my exact location is then I explain where to go, a few minutes they rang me again to say that they can't reach my place as the...
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#1307249
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Purchased from UM shop. Maroon umbrella delivered July 16. I gave it to my friend. She opened it July 17th. The umbrella has a hole at the top. I am requesting for replacement of the maroon umbrella. I have ordered 6 umbrellas already. All from 3 different shops. Some...
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LazadaPH
LazadaPH

Hi GrayTang, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is as...

#1305694
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I ordered earphone at lazada on the month of April But until now it didnt delivered yet !!! It says that cargo king already shipped it but its not even in their record list !!! So dissapointed about lazada
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

#1305651
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Bastos yung delivery boy!! Tinatanong ko name niya ayaw niya sabhin sakin.
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

#1305521
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I've been waiting for almost a week waiting for any updates about my return order(July 11 to July 17). Please be responsible with this. Thank you and God bless this company.Please change my return order or please bring back my money
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LazadaPH
LazadaPH

Hi dear customer, may we know the order number of your item for us to check it? We are continuously working on making our services better. Thus, we won't tolerate any untoward...

1.0
#1305456
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Lazada Philippines - I cant cancel my order
Lazada Philippines - I cant cancel my order
I tried to cancel my order but i cant. please lazada cancel my order#203774836456598 thats all please cancel my order lazada
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LazadaPH
LazadaPH

Hi Mam/Sir, we are trying to call you however your line was busy. We've checked the status of your item under the said order number. In line with this, we wanted to grant your...

2.6
#1303952
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I placed my order last Jun. 20 with ETD of Jun.23-27. As of this writing, my order is still not delivered. I requested for cancellation and refund since the order was paid thru credit card. Several follow ups were made but until now, NO REFUND WAS PROCESSED. Please...
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LazadaPH
LazadaPH

Thank you for taking our call. Rest assured that we will help you with your concern and we will resolve this matter as soon as it can be. We are continuously working on making...

1.0
#1303651
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I got a message at lazada that my order #203655042564143 is out of stock so I deleted it on my orders page I used up my cash that is meant for the product then today I got a message it's being shipped to my surprise I try to cancel my item but it's not available. I...
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LazadaPH
LazadaPH

Thank you for taking our call. We are glad to help you with your concern. We are continuously working on making our services better. Thus, we won't tolerate any untoward incid...

4.6
#1302955
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Hello lazada team, i would like to ask if there anyway to change the address of shipping. Suddenly i have to change my house so now i want to change the new shipping address. Im thinking about to cancel my order and make new order with my new address. But the cancel...
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LazadaPH
LazadaPH

We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve your issue in no ti...

LazadaPH
LazadaPH

Hi RunnyGiantPandaBear, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number...

3.3
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#1302436
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