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I bought a magideals nutcracker doll and paid for it last nov 11,They finally send it after 10 days,But the messanger did not notify me prior to delivering the said product,until LITERALLY he was in front of our house and since he did not inform us prior,Nobody''s at...
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Company wrote 0 private or public responses to the review from 1 hour ago.
2.3
#1425298
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Lazada Philippines - Tagged as delivered but not received

Hi I ordered from lazada order #214506570974777 I have not received the product but I got an email that says otherwise. Can you help me? The items were paid already.
Company wrote 0 private or public responses to the review from 3 hours ago.
#1425247
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Lazada Philippines - LEX PH maging responsible naman kayo sa deliveries

Yung LEX PH hindi naman nagtetext or tumatawag if andon na sila sa address na binigay ko! Tapos makikita ko sa tracking page Failed yung delivery? Seryoso?? Eh namimuti na yung mata nung pinagbilinan ko sa kakaantay!
Company wrote 0 private or public responses to the review from 3 hours ago.
1.0
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Delivery Service
#1425243
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Lazada Philippines - Delivered status but no item received

Lazada Philippines - Delivered status but no item received
Lazada Philippines - Delivered status but no item received
the actual delivery receipt document said it was received but actually no product has been received. Alarming part is, there was even a signature with my surname on it. Which means it was fraudulently signed. And I seem to have no way to complain about this or raise it to the seller which is Lazada themselves. I already paid for it too! Please help resolve. I wanted to have the item itself because it was suppose to be a gift for hubby. But seems I had to cancel. Wtf
Company wrote 0 private or public responses to the review from 8 hours ago.
1.0
Details
Delivery Service
#1425181
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I receive a msg that my item will be delivered.i ddnt go to work to make sure im there to receive the item i called txted and they said tomorrow because the driver ddnt make it due to high volume of delivery.so i asked again another off from my boss so i can recieve...
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Company wrote 0 private or public responses to the review from 10 hours ago.
1.0
#1425150
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Lazada Philippines - Delivery Service

Some delivery riders from LEX PH are not reliable. They mark parcels as delivery failed even they didn't really try to find the location. Very poor service. It tooks 2 weeks before they deliver the item compare to other delivery courier which can deliver by 1-2 days only. LEX PH is a dissaster and cancer.
Company wrote 0 public responses to the review from 11 hours ago.
#1425134
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MY SHIIPING ADDRESS IN MY ORDERED ITEM WAS WRONG. KINDLY HELP ME ABOUT THIS.MY ITEM ARE ALREADY IN THE LOGISTIC FACILITY IN CHINA. I ALREADY CHAT THE SELLER BUT THEY ARE NOT RESPONDING.
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Company wrote 0 private or public responses to the review from 13 hours ago.
LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
#1425087
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I ordered an item from Lazada and chose express delivery so that I can immediately receive my item since I will be gone for the next days, the courier texted me at 9:48PM that my order will be delivered on that day, seriously, i waited until 11:59pm and got a text that...
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Company wrote 0 private or public responses to the review from 15 hours ago.
RepulsiveOtter742
RepulsiveOtter742

order # 215864345840211 the reason why i chose the express delivery is because i am obly available on the next day while i will not be home on the next days due to my work sch...

LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

#1425038
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I am still waiting for my order to arrive. Suppose to arrive on 12 December but nothing came until now.... nobody to communicate except a ROBOT . Hello Lazada, how could you claim to be the leading shop online when you dont even communicate properly to your...
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Company wrote 0 private or public responses to the review from 17 hours ago.
LazadaPH
LazadaPH

Hi GuardedHoneyBee105. We do apologize about what happened. Please be advised that we have 1-7 days delivery within Metro Manila and 5-12 days delivery time lead for orders ou...

1.0
#1424962
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Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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I ordered something online as a gift for a family's housewarming so naturally since it is a gift i already paid for it as well as shipping. Now few days after i received a notification that is was cancelled due to non stock and was tagged "refunded". Funny that after...
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Company wrote 0 private or public responses to the review from 17 hours ago.
LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.0
#1424959
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