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Good items! I am a LOYAL COSTUMER OF LAZADA. This is the first time to encounter such staff of yours!!!! Your delivery boy named, DENNIS MANDAP WAS SOOOO RUDE. The goods that I ordered was not delivered on my doorstep. He called me several times on the phone and I gave...
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LazadaPH
LazadaPH

Hi Sir/Madam, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

#1145403
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I ordered a couple ring, and it has been shipped last 3 days ago. Its fine with me that it took 2weeks before i got it. but the worst is i am expecting that i will received same as whats on the picture, but i only received one ring. and i was like WTF?I know that it...
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LazadaPH
LazadaPH

Hi Sir/Madam, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

1.9
#1144950
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The worst online purchase experience in Lazada! I bought something in Lazada knowing that they are a big online shopping company. I have ordered from them before too. But this time they are proving to the customers how unreliable they are! I ordered an item from them 2...
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2.0
#1144887
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Lazada Philippines - Cancel order

Lazada Philippines
#1146026
2.0
Details
Please cancel asap! Order # 315752651
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Exchange, Refund and Cancellation Policy
Lazada Philippines - Dis appointed
1/1

Lazada Philippines - Dis appointed

Lazada Philippines
#1145941
4.0
Details
Puwede po bang pacancel nitong Shoes, kani kanina lang po ako nag order and I check out the dates ng pag Deliver eh ang tagal.
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Delivery Service

Lazada Philippines - Wrong material

Lazada Philippines
#1145419
Umorder ako ng canvas oil paiting dmting ung deliver ng dec 6 2017..bale 2 order yun.ung isa 510 ung isa 519php...dunting dto plastic tarpaulin..walang canvas walang oil paiting...ng request aq sa inyo ng return wrong item...isinoli ko sa lbc..till now wala pa balita sa return item ko...ewallet po pinili ko kesa plitan item ko...regular costumer nyo ako..sana nmn asikasuhin nyo ung request ko
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Lazada Philippines - Paasa

Lazada Philippines
#1144909
Good afternoon narecieved ko na po yung order kung helmet ask ko lang po bakit wala po yung free gear set ..?
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This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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LazadaPH
LazadaPH

Hi Sir/Madam, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is a...

#1144736
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Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
Lazada Philippines - Unfair Business Practice. Loyal customer pissed off.
I have order first at around 12:18 wherein there is no discount voucher applied but i cancelled it just to put the voucher code lazdec8 to put the 250 discount. Then it generated a new order no. Afterwards, i told my brother to avail the same item as it show on the...
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LazadaPH
LazadaPH

Hi Richie Pineda, may we know the order number of your item that was canceled for us to check it on our end? Thank you for your response. -Aaqil

2.2
#1144248
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I ordered and paid for three chocolate boxes, got only two. I escalated the issue, they said the paperwork shows three boxes then everything is fine. I sent them pics of the unopened and opened package, showing that the paperwork doesn't match the reality, and that was...
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LazadaPH
LazadaPH

Hi giubica_36, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is ...

1.8
I liked
  • On line shopping is very convenient
I didn't like
  • Your customer service left me in limbo
#1143113
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They gave me wrong color twice, defect item twice. And I returned my order, they received already and my item didnt back to me for 3 weeks. They Customer Service Representative told me that they have bulk tickets that's why my item still pending. They are always...
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LazadaPH
LazadaPH

Hi mahanborines_22, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number tha...

1.6
I didn't like
  • Wrong color
#1142242
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I’m a foreigner and happy to find this website, because I’m also a victim from Lazada. Now 3 times already.  My fist advice doesn’t pay with credit card if u has other ways to pay.  Every excuse from Lazada is only good for the trashcan. Even a personal call is only...
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Anonymous
Anonymous

its happening to me too with Lazada they keep using word like escalate or forward your concern to refund team then no reply or result for your inquiry.it seems Lazada not hiri...

#1142175
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this is under reference no. 392445759 nagpawarranty ako dahil nagkaron ng defect sa screen (linear ) at binalik ko ang item via lbc nung september 28,2017 at sabi pinakamatagal lang daw na time frame na magagawa is 60 days or equavalent to hangang Dec 02, 2017 pero...
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LazadaPH
LazadaPH

Hi Pangilinan, thank you for taking our call. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our ...

1.2
#1141623
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Hey, so I order these items, and the same thing/process have executed. Then by the day they were delivering my orders, they contacted me, I wasn't available so I told the delivery guy/guys to deliver it next day/time. Then, the next time they said they will come, I've...
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LazadaPH
LazadaPH

Hi louislana54_51, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that...

#1141194
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