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A 2pc alarm clock was delivered last april 27 instead of a STAR MALL usb charging heart shape lamp.upon checking on my account, i failed to view my order to file an on line returns. trying to find solution on my concern. I tried to file a return via SMS @ 29290588890...
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#1260061
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Lazada Philippines - Very poor service

Lazada Philippines - Very poor service
Mg 1 month na birthday treat nyo di pa din madeliver un item ko porket bayad na ano gusto nyo reklamo ko na kayo sa dti..ang dami na ngcomplain senyo di nyo pa maayo ayos yan!..ilang beses na mgfollow up prang wala nmn kayo gnagawang assist! Puro lng kayo blah blah scripted!ayusin nyo nmn services nyo porket nabayadan na di nmin kung san san lang kinukuha un pera pinambayad senyo! Mahiya nmn kayo!
1.0
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Delivery Service
#1259470
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Lazada Philippines - Wrong item delivered
Last apr 27, they delivered a 2pcs alarm clock worth 760 instead of a heartshape desktop lampshade with order # 200798633916434..upon checking on My account i cant view the item that i have ordered. So i failed to file an on line return.so i have no choice but to used...
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#1259422
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Lazada Philippines - Refund

Hello po, 4days na ngayon wala pa rin akong nreceive na remittance number, kailangan ko po ang pera ko, sana po mprocess nyo na, tagal ko na po nghintay.
#1259373
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So it happened before with the LG Aircon I ordered, and now it's happening again with a pair of the sink faucet. What's worst is that their agents will keep on promising that they will be on top of the situation, get an update on your order and send to you. After...
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1.0
I didn't like
  • Unupdated order tracking tool
  • Stupid customer service
  • Delivery failure
#1259357
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My refund is still pending, Lazada failed to give the reference number for LBC remittance of my refund, I have called Your hotline 4 times now but still no reference number was forwarded to my email. I even received a text from lazada that if I did not received the...
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#1258701
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Lazada Philippines - VERY POOR CUSTOMER SERVICE; ORDER NOT DELIVERED
Lazada Philippines - VERY POOR CUSTOMER SERVICE; ORDER NOT DELIVERED
So I ordered a TV from Lazada. Lazada din nmn yung seller. Until now hindi pa siya na deliver. I ordered it April 27, 2018. It's now May 18, 2018. It was scheduled to be delivered May 2, 2018. Since I didn't receive it on May 2, I chatted them again and again a total...
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Anonymous
Anonymous

Same here! Mg 1 month na un birthday treat wala pa din paulit ulit lang snsabi! Walang kwenta porket ndebit na din..poor service dpat reklamo n yan sa dti

Anonymous
AAJ0122

Same issue here order was placed May 5th estimated delivery date May 10th until now my order still haven't deliver yet. Already chatted them numerous time all they said was it...

#1258587
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Ordered Ace Tv paid right away thru debit card for 3,580 pesos.expected to arrive April 14, but instead of a tv its a note telling its out of stocks.call lazada right away asking if they can transfer my order to different seller. Agent promise to do her best and I will...
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Anonymous
Ibrahim abdul

I need spoloGize for all the people ihurt

Anonymous
Dale

It is like lazada stole $250 from you

1.0
#1258349
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Lazada Philippines - Duped costumer

Im not a first time costumer. But i was duped for the first time in Lazada. And its very disappointing coz i have no bad experience before. I have not received my orders from Kkpia store. Nor got a call from the courier LexPh that they will deliver the package. I just got an email informing me that it has been delivered already. You are fooling people!
2.4
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1257646
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Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Lazada Philippines Products and Services

Lazada Philippines - The order arrived was not complete.
3 items ang binili ko,2 items lng po ang nadeliver pero nkastate dun 3 items ang ideniliver.Binayaran po ng buo upon arrival kaso kulang po ng isang item at yun pa ang pinakamahal na item.
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LazadaPH
LazadaPH

We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve your issue in no ti...

1.0
#1257144
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