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Lazada Philippines - Delivery

Delivery takes too long, it's not like i ordered the item overseas to take more than 10 days to be delivered. Tried tracking parcel on lex website and my order is still at sortation facility. I just want to cancel instead and order on a competent shopping site who will deliver my order on schedule.
#1500498
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i tried phoning but as I was using Skype and speaking English they could not understand me. Her accent was bad. i tried using the chat to customer care but only ever get Cleo. no email has been given by them. the service given by them to overseas customers is poor.
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we appreciate that you reached out to us. May we suggest to update your number using a Desktop or computer. Kindly log in to your account, choose Account Control...

#1500149
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Kapag LEL EXPRESS na mag handle ng Parcel/Boxes niyo. asahan niyo 1 month na di pa yan dadating kahit nasa Manila lang ang Origin country ng Parcel/Boxes niyo. At kapag sumangguni ka naman sa Customer Care, asahan mo pag stress issue na ang mangyari pababalik balikin...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.8
#1499530
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My order is not authentic
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

#1499469
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I have regular deliveries from LAZADA. I never have a problem when the delivery service is provided by LEX PH. Unfortunately on all 4 occasions that the delivery was handled by LEL EXPRESS the transaction has been a nightmare. On 2 occasions the packages where not...
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

#1499427
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Till now my order is still on process.. i already paid my order,, i contact the seller and she/ he always said my order is in the carrier.. when will i get my order.. its almost 1 mo .. pls help me to get my order
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

#1499424
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Bakit wala pa ang order ko? Dapat ay march 22 ang dating ah? 20000002255379 this is the tracking number. Padeliver na po. Palagi na lang ang bagal ng deliver eh!
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we ask for your order number? For ...

1.7
#1499035
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We were waiting for delivery of item, then Lazada said failed delivery multiple attempts. I have send messages to the seller and still no response. There is always someone at home to receive orders, no response up to now. I am asking for re-delivery. Order number...
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LazadaPH
LazadaPH

Hi Ma'am/Sir, we are trying to call you on your registered mobile number, however, your line just keeps ringing. Upon checking, your order is already in transit going back to ...

2.0
#1499030
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Had an inquiry sa seller na yan. May possibility po ba na may seller din sa Lazada na scammer. Just want to make sure before ordering. Thanks sa sasagot
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LazadaPH
LazadaPH

Hi Sir/Ma'am, we appreciate that you reached out to us. You may check the Seller's ratings and reviews for your reference. May we also suggest to purchase an item through our ...

4.0
#1498573
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Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
Phone:
(571) 738-5576
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Companies Similar to Lazada Philippines

Lazada Philippines - Change contact number

Good eve lazada please help me to change my contact number on my order 224520503886705 .kasi nanakaw yung phone ko ngayun .baka dun mag contact yung mag deliver ng items sa nawalang cp. This is my new contact num.09323904385 tnx.
5.0
Details
Customer service
Exchange, Refund and Cancellation Policy
#1498521
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