A 2pc alarm clock was delivered last april 27 instead of a STAR MALL usb charging heart shape lamp.upon checking on my account, i failed to view my order to file an on line returns. trying to find solution on my concern. I tried to file a return via SMS @ 29290588890...Read more
Lazada Philippines - Very poor service
Mg 1 month na birthday treat nyo di pa din madeliver un item ko porket bayad na ano gusto nyo reklamo ko na kayo sa dti..ang dami na ngcomplain senyo di nyo pa maayo ayos yan!..ilang beses na mgfollow up prang wala nmn kayo gnagawang assist! Puro lng kayo blah blah scripted!ayusin nyo nmn services nyo porket nabayadan na di nmin kung san san lang kinukuha un pera pinambayad senyo! Mahiya nmn kayo!
Last apr 27, they delivered a 2pcs alarm clock worth 760 instead of a heartshape desktop lampshade with order # 200798633916434..upon checking on My account i cant view the item that i have ordered. So i failed to file an on line return.so i have no choice but to used...Read more
Lazada Philippines - Refund
Hello po, 4days na ngayon wala pa rin akong nreceive na remittance number, kailangan ko po ang pera ko, sana po mprocess nyo na, tagal ko na po nghintay.
So it happened before with the LG Aircon I ordered, and now it's happening again with a pair of the sink faucet. What's worst is that their agents will keep on promising that they will be on top of the situation, get an update on your order and send to you. After...Read more
I didn't like
- Unupdated order tracking tool
- Stupid customer service
- Delivery failure
My refund is still pending, Lazada failed to give the reference number for LBC remittance of my refund, I have called Your hotline 4 times now but still no reference number was forwarded to my email. I even received a text from lazada that if I did not received the...Read more
So I ordered a TV from Lazada. Lazada din nmn yung seller. Until now hindi pa siya na deliver. I ordered it April 27, 2018. It's now May 18, 2018. It was scheduled to be delivered May 2, 2018. Since I didn't receive it on May 2, I chatted them again and again a total...Read more
Ordered Ace Tv paid right away thru debit card for 3,580 pesos.expected to arrive April 14, but instead of a tv its a note telling its out of stocks.call lazada right away asking if they can transfer my order to different seller. Agent promise to do her best and I will...Read more
Lazada Philippines - Duped costumer
Im not a first time costumer. But i was duped for the first time in Lazada. And its very disappointing coz i have no bad experience before. I have not received my orders from Kkpia store. Nor got a call from the courier LexPh that they will deliver the package. I just got an email informing me that it has been delivered already. You are fooling people!
3 items ang binili ko,2 items lng po ang nadeliver pero nkastate dun 3 items ang ideniliver.Binayaran po ng buo upon arrival kaso kulang po ng isang item at yun pa ang pinakamahal na item.Read more
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