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Same here.. i order xiaomi cellphone and when i open the package i recieved....it was a box of cellphone n nkasealed pa xah..pag open ko ng box..shock... surf bar na putol at breeze powder soap ang laman...nkakainis sobra....12k worth ng order ko tapos ganun lng...
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#1170469
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Lazada Philippines - Delayed Refund
Lazada Philippines - Delayed Refund
The bag I ordered was damaged, so I requested for a refund but the agent I talked to last Jan 3, 2018 said she will process the refund right away and i can keep the item so to make the process faster as it will not go through warehouse review. She created a refund...
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1.0
I didn't like
  • Refunds process is slow and disappointing poor customer service
#1169922
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I ordered a blender from Lazada and it stopped working in 8 days. I had called their call center and they promised a refund. I again called their customer care and a girl took down my account number and told me it would be processed in 2 days. And now they are trying...
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1.8
Product
#1169838
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Lazada Philippines - DISAPPOINTED

Lazada Philippines
#1170055
LOVE & HOME buy one take one item i ordered and payed for 3 order equivalent to 6pcs. electric grill but 2pcs. only is in the box, i fully payed 3 orders
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Lazada Philippines - Cancel my order

Lazada Philippines
#1169875
Because I have chocolate fountain now give my sister for me thank you for consideration
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Lazada Philippines - Good pm maam/sir please cancel my tittle chef kitchen toys p

Lazada Philippines
#1169164
The girl have the same item
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Lazada Philippines - Item not delivered.
1/1

Lazada Philippines - Item not delivered.

Lazada Philippines
#1169144
2.0
Details
Nag order po ako tapos ang sabi "Shipment was not delivered due to payment issues during delivery. E wala naman silang email or notification kung na deliver naba ang item. Wala man lang txt o email so hindi ko alam kung na deliver ba cya. COD po ang item na inorder ko.
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Customer service
Delivery Service
Discounts and Special Offers
Sobrang sama ng experience ko with my most recent purchase. Scam na scam ang datingan ng Lazada. After mong maperahan, wala na. Mapapamura ka na lang. - Bumili ako ng phones of the same model nung Online Revolution nila, Nov 11. Nung na-deliver ng yung order, hindi...
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#1169761
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Dear sir/Madam. Good day po, nag place po ako ng order yesterday january 14, 2018 expecting ko po sana sa january 19 friday ma recieve na po ng anak ko sa ang na order ko po sa my address namin zamboaga city. OFW po ako inaasahan ko po sa maliit na bagay tulad na ito...
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#1169221
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I ordered 3 items fully trusting on the descriptions and guide plus the pictures taken with all the right angles just to make it look good. I should have listen, I was truly disappointed and felt deceived by how my request for refund turns out, starting from denied...
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1.0
#1169220
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I requested a refund from a missing item. They already received the items in their warehouse and still did not process to refund. I have to call 5 freaking times to request the process and still nothing happened!!!!! They told me that there was a an error in processing...
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Anonymous
Mikko15

customer service is close to non-existent with this company indeed, they give you one thing then turn right around and do another. still wondering how they are able to stay in...

1.6
Cabuyao, Calabarzon
I didn't like
  • Poor csr
#1167839
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I placed an order on Dec 24 and paid using Lazada e-wallet. I topped up using BDO online and I got a receipt from the bank that the credits were successfully added. The order is still showing processing and I contacted customer service who escalated this issue and I am...
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3.0
I didn't like
  • Status of order
  • Very frustrating
  • Veryyyy poor service
#1167360
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I had order an Xmas Holiday Gift last Dec 17 ,2017 . After paying Lazada they said delivery date si form Dec 30 , 2017 To Jan 5 , 2018 . I dont know what date is Xmas with this Lazada . Now Jan 5 ,2018 comes i called Lazada , they told me the date of delivery had been...
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#1166974
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Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Order an item last Dec 17 , 2017 . They said delivery date is from dec 30 to jan 5 , 2018 . contacted them last Jan 5, they said the date had been been moved to Jan 11 , 2018 . Contacted them Jan 11 , 2018 , now the lastesr feedback from is the delivery date is move to...
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#1166953
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