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Resolved: Lazada Philippines - No item receeived

Lazada Philippines - No item receeived
My order status was delivered but I did not received my order. LEX eastwood please explain.
#1525320
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Resolved
LAZADA Philippines LEX Delivery never delivered my product and who knows where they tossed it.
LAZADA Philippines LEX Delivery never delivered my product and who knows where they tossed it.
TL;DR, I ordered a Pretty Armor Paver-1 from Anastasia888 and it was supposed to be delivered by LEX PH driver JOSE BUENDIA JR. [Tuktukan Hub] I got notification that the delivery was made and went to the lobby to retrieve it but alas, nothing... no deliveries...
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5.0
I liked
  • Online shopping
  • Discounts and special offers
  • Price of some of the product
I didn't like
  • Didnt deliver my product
#1509525
Resolved
Lazada Philippines - Marked as Delivered but Item Not Received
This item (Order #226850108091565) was now marked as Delivered both in the app and site. But I didn't receive that item yet today and no one in my family did either. I also asked our neighbors already and they said no delivery boy/girl came. I didn't receive any call...
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#1508514
Resolved
Lazada Philippines - Poor service and Product
Lazada Philippines - Poor service and Product
Lazada Philippines - Poor service and Product
Lazada Philippines - Poor service and Product
I know Lazada is want to be more efficient and give a good service to your client,, but sad to say, we experience horrible in your service.. your products is not in good condition and quality. The delivery is over charged,, each item has delivery charge even, it...
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1.0
#1506836
Resolved
Lazada Philippines - They send in a wrong reciever
Lazada Philippines - They send in a wrong reciever
This is really bad, they said they delivered the order but i dont get anything, there is signature that says we get it but that is nit mine, why they dont get any valid id and the reciept first before giving to other reciever
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LazadaPH
LazadaPH

Hi SymptomaticLabradorRetriever554., we do understand your concern as a customer and we're sorry for the inconvenience that caused you on this matter. In line with this, could...

DismalCairnTerrier167
DismalCairnTerrier167

We have the same issue!i didnt received mine. Someone took over it! I wonder why this happens. I think it is nkt the first time to happen. Many people are complaining about it...

1.8
#1503342
Resolved
Lazada Philippines - Delivered status but didnt received any
Lazada Philippines - Delivered status but didnt received any
I waited for my orders to be deliver. i checked from time to time so I would track my orders but today i thought that maybe they will not deliver it today because it's already night but then when I checked the status, I was really surprised that the status was changed...
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3.0
#1502054
Resolved
Lazada Philippines - DELIVERY ISSUE
Lazada Philippines - DELIVERY ISSUE
Lazada Philippines - DELIVERY ISSUE
Lazada Philippines - DELIVERY ISSUE
Lazada Philippines - DELIVERY ISSUE
Lazada Philippines - DELIVERY ISSUE
Delivered na daw eh wala naman na deliver sa akin at bayad ko na yun ah. Nakaka asar. Na deliver daw 9:41 pm. Sino mag dedeliver ng ganung oras? At may pumirma pa ha! Hindi gnun pirma ko. Maganda pa tlga pag COD siguradong delivered item mo! Order #219836810812298....
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Anonymous
Anonymous

Hi lazada... Yeaterday i receive an sms that my parcel has been delivered at 4:20 pm.how is that possible when i did. Not receive any item and delivery .. but it say delivered...

Anonymous
Anonymous

SO0032629449 lagpas na sa delivery timeframe. TSK

3.0
#1465740
Resolved
Lazada Philippines - Ghost signatures
Lazada Philippines - Ghost signatures
Lazada Philippines - Ghost signatures
I didn’t received any of my orders. Pero tingnan nyo may nakapirma na, iba’t ibang pirma talaga? Ako at ang Papa ko lang naman ang nakatira sa bahay. Sigurado hindi pirma namin ang nariyan. Please send me my orders kasi bayad na po ang mga yan!
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Anonymous
Anonymous

This concern has already been resolved. Thank you!

LazadaPH
LazadaPH

Hi AnnoyedTiffany890., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number ...

1.0
#1460897
Resolved
Lazada Philippines - Lazada- entrego delivery attempt lies. Order# 216519106896218
Ordered item mid december and paid extra for same day delivery. Later on Recieved txt and email saying item is on board to be delivered .. By night time another update saying no delivery attempt made on route,even though paying for same day delivery. 2 days later...
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Anonymous
Anonymous

taenang entrego dami palang problema. Bat nakikipag partner pa lazada dito? Ordered something last week. Supposedly dadating na this week tapos biglang nag update ang system n...

Anonymous
Anonymous

Same thing is happening to me now. I was informed of the delivery, made sure somebody was home, CCTV was working (no one approached our house the whole afternoon) yet I receiv...

4.5
#1439460

Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
All Lazada Philippines Contacts

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Lazada Philippines - Delivered status but order not received
Lazada Philippines - Delivered status but order not received
My order is supposed to be delivered yesterday, December 5. When I checked my order status, I noticed that my old phone number was added instead so I chatted Lazada to update the courier in case he needs to call or text me since my shipping address is a bit hard to...
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LazadaPH
LazadaPH

Hi InvincibleKillerWhale631., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order ...

4.0
I liked
  • Delivery guy was pretty chill
#1416332