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I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
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Anonymous
Anonymous

Please cancel this items #205026313346340 mali Po aq ng order

Anonymous
Anonymous

I want to cancel one of my order

#442574
Reply to reviews
Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
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Anonymous
Winnie Sara garcia

cancel this items #205026313346340 both ordered the same item by mistake

Anonymous
ELSA

Order #204351200804728

1.2
I didn't like
  • Not keeping promises
  • Misinformation
  • Not following delivery timeframe
#580702
Reply to reviews
I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
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Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
Reply to reviews
This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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Anonymous
Papaghe

Lelexpress unilaterally cncels orders even if customer is there and address is clear.

Anonymous
Anonymous

hi po meron po akong order sa lazada lelexpress po yung courier eto po yung order trackingno# 204036911298034eto po contact no# ko 09434551860

#1144736
Reply to reviews
So on December 22 i ordered something on lazada. But, i regretted to buy it and tried to cancel my order the next day The steps to cancel your order were............. 1.Login to your account. 2.Go to "My orders" screen and select “Cancel” on the order you wish to...
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Anonymous
Anonymous

PLEASE CANCEL MY ORDER #201772256954349, I JUST MISTAKENLY PLACED THAT ORDER AND I STILL GOT MANY TO ADD IN THAT ORDER. I ALREADY CANCELLED ONE ITEM BUT THEN, THE OTHERS ARE A...

Anonymous
aileen

i ordered a few hours ago and i tried to cancel it,i follow all the instruction but still cancellation not available, please cancelled my order 200177184137411 i just find out...

Bacolod, Western Visayas
#756823
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HOW TO FILE A COMPLAINT For service complaints on warranties, No Return, No Exchange (NRNE) and other mediatable related complaints, kindly prepare a consumer complaint letter addressed to and with the following information: Joseph Manuel P. Pamittan Atty. V, Mediation...
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Anonymous
michelle belangel

Why your shipping fee is very expensive. I mean they charged me over price. I cancelled my all my orders many times because the charges is very expensive!

Anonymous
Rommel R. Laudato

I am awaiting two refunds action from Lazada, I have bought thousands of pesos worth of item, but these two really should merit refunds, the first one wrong item : refund no r...

1.0
#1153641
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Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Gymnastic Rings worth 1.8k pesos ang inorder ko pero ang dumating instead is Andrew Mini Clip Tuner worth 200pesos ANG TINDE!!! April 9 na nareceive ang returned item ko sa warehouse nila anong petsa na MORE THAN 5 BUSINESS DAYS na andyan ANG TAGAL NAMAN NG QUALITY...
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1.0
I didn't like
  • Poor customer service especially if its about refund or return
#1238457
Reply to reviews
I requested my 2items ordered to deliver on specific date and time LEX guy confidently agreed. But during that day and time i first follow up whats the status so he said on the way to short it out i continously ff. Up and text until the guy turn off his celphone i...
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Anonymous
Warren perez munoz

Wheres my order this is order number 204806541972214 and tracking number XB1003636931 Xb1003635547

Anonymous
Jed

Same case here, instead of delivery date Aug. 11, they purposely delivery it earlier so that refund would be processed with 4 days. I received a message from Lazada on the sam...

3.3
#1132185
Reply to reviews
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Item name is Union UGSF -1635R Stand Fan (Red) 2pcs. Order # 336438633. Order was placed on Feb 24, 2018. On March 14 it was tagged as delivered but item not received so i contacted Lazada and have chatted with carmina. She ask my email so she can keep me posted but...
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Anonymous
Ryan Sanchez

Lazada PH is like that. For my case the end up several case numbers! until now my case is open, no progress at all, almost a month now

3.0
#1217966
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Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
I made several orders for christmas, tiwce i ve been sent the wrong items i recieved the 26th in december, the 26th, i filled in the return request form. the 27th they asked me to give the reasons and sendd them pitures. ONLY the 1st in january they replied and allowed...
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Anonymous
sarracenia

the update doesnt worki contacted their support team on the 11th in january...Angelica agreed i didn t have time to return the items in the 7days, as i had only 1 day to do so...

2.7
Product
I liked
  • Huge choice
  • No hassle from oversea shipping items
I didn't like
  • Too many fake items
  • Many products are not genuine and sold as genuine
  • Very bad return politics
#1165123
Reply to reviews