filters
state:
Show
city:
Show
product:
Show
I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
Read more
Anonymous
Liza Nicole

# 344276713 please cancel my order I thougt it was a pair of two rings 1 ring for girl and the other one is for boy but I read the quantity number and i found out that it was ...

Anonymous
Anonymous

Please cancel my order #362219913 because I found some item much bitter to my first order

#442574
Reply to reviews
Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
Read more
user64569650
user64569650

Hanggang ngayon wala pa order ko feb 11 pa ako nag placed ng order then nag text nung feb 19 na idi deliver nadaw,wala namang dumating feb 23 napo ngayon still waiting.pa help...

Anonymous
Egan Torrecampo

I don't know what happens to my order. Sabi sa timeframe I will receive my order on the 22nd.nag antay ako kahapon wala namang dumating. Ngayon sabi sa 28th na naman ng februa...

1.2
I didn't like
  • Not following delivery timeframe
  • Not keeping promises
  • Give false information
#580702
Reply to reviews
I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
Read more
Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
Reply to reviews
So on December 22 i ordered something on lazada. But, i regretted to buy it and tried to cancel my order the next day The steps to cancel your order were............. 1.Login to your account. 2.Go to "My orders" screen and select “Cancel” on the order you wish to...
Read more
Anonymous
Anonymous

Pls cancel my order #315591593

Anonymous
Manilyn baun

Please cancel my order # 328685863Cancel it I can’t pay for it thank you

Bacolod, Western Visayas
#756823
Reply to reviews
This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
Read more
Anonymous
DU31

Lazada has to be the most unreliable and incompetent organisation I have ever come across. 4 agreed delivery dates, no delivery, they unilaterally cancel and then tell me to r...

Anonymous
DOC

LELEXPRESS WAS ALSO SUPPOSED TO DELIVER HERE IN MY OFFICE. .THEN YESTERDAY I RECEIVED AN EMAIL FROM LAZADA INFORMING ME THAT I WAS NOT IN THE OFFICE KAYA HINDI DAW NA DELIVER....

#1144736
Reply to reviews
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
I made several orders for christmas, tiwce i ve been sent the wrong items i recieved the 26th in december, the 26th, i filled in the return request form. the 27th they asked me to give the reasons and sendd them pitures. ONLY the 1st in january they replied and allowed...
Read more
Anonymous
sarracenia

the update doesnt worki contacted their support team on the 11th in january...Angelica agreed i didn t have time to return the items in the 7days, as i had only 1 day to do so...

2.7
Product
I liked
  • Huge choice
  • No hassle from oversea shipping items
I didn't like
  • Too many fake items
  • Lazada gets money from non genuine items
  • Very bad return politics
#1165123
Reply to reviews
Lazada Philippines - LAZADA SUCKS
Lazada Philippines - LAZADA SUCKS
Lazada Philippines - LAZADA SUCKS
Lazada Philippines - LAZADA SUCKS
Lazada Philippines - LAZADA SUCKS
Lazada Philippines - LAZADA SUCKS
I returned an item cause it was defective. It is a desktop CPU. My item was being reevaluated every time I contact them. I've been calling them everyday for an update but I keep getting same *** answers. I am really patient with them not until this day. My item has...
Read more
1.0
I didn't like
  • Because of poor customer service and a system so broken
#1172198
Reply to reviews
Lazada Philippines - No "Benguet" choice on "Select Province"
I am trying to order a makeup set but when I input my address, there is no "Benguet" choice on "Select Province" Please fix it immediately. I am trying to order a makeup set but when I input my address, there is no "Benguet" choice on "Select Province" Please fix it...
Read more
Anonymous
Anonymous

Ang tagal ng issue nito maski nung hindi pa ako nag sign up. I think last year pa. Kaya sa Amazon nalang ako omo-order, mas mura kahit dagdag shipping fee ng kaunti pero makak...

Anonymous
Anonymous

Grabe lazada. Anong problema nyo saming mga taga-benguet

Baguio, Cordillera Administrative Region
#806708
Reply to reviews
Lazada Philippines - Delayed order and poor customet service!
Lazada Philippines - Delayed order and poor customet service!
Lazada Philippines - Delayed order and poor customet service!
Lazada Philippines - Delayed order and poor customet service!
Lazada Philippines - Delayed order and poor customet service!
Lazada Philippines - Delayed order and poor customet service!
I ordered this phone last December 11th using my credit card which supposed to be a xmas present to my son. I raised the issue on your live chat since I already received the OTP for the other 2 phones but not this specific order (328867251). Ive spoke with 2...
Read more
Anonymous
Anonymous

sa courier po yan, gaya sakin sobrang tagal basta 2go courier worst courier sa philippines dapat tangalin na nila yan nkaka bweset lng...

1.0
#1158646
Reply to reviews

Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
More
Lazada Philippines - Lazada never retUrn my reFund
Lazada Philippines - Lazada never retUrn my reFund
Lazada Philippines - Lazada never retUrn my reFund
I have requesteD to lazada that i want my reFund to send me via remittance and the dEtails send it to my alternate email annjay28623@gmail.com until nOw lazada did nOt resPoNd, they never resPoNd to my request. I coNtaCteD lazada to they'r costUmer cAre anD they...
Read more
LazadaPH
LazadaPH

Hi Gerard, thank you for accepting our call. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our S...

rcalderon1208_51
rcalderon1208_51

Naibalik napo ba ang refund ninyo? Salamat po

1.7
#1149388
Reply to reviews