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I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
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Anonymous
Anonymous

Please cancel my order #207076160976797 napakatagal dumating. Tapos na ung event. Wala parin. Buy nalang ako sa mall salamat

Anonymous
John Paul Nadayao

Please cancel my Order #207745433294792, npakatagal p bago dumating, oct 22 p, need n ng item, mag walk in n lng ako s ibang stores, salamat

#442574
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Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
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JENNY BAMBA
JENNY BAMBA

Kpag seller ba. pwede idrop yung item sa kahit saang lbc branch? thanks

Anonymous
Nino Christian V. Saludez

Paki balik nalang ang kulang sa item ko, DS style isa fishing rod,.

1.2
I didn't like
  • Delivery process
  • Misinformation
  • Not keeping promises
#580702
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I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
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Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
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This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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Anonymous
Yamcas

Mam/Sir.... I just want to know kung bakit RTS ung item ko where in fact ang the item will be deliver on sept 26 to oct 1 2018... bat nag deliver ang Lelexpress ng sept 24 n 2...

Anonymous
Anonymous

ang dami pala issue ng lelexpress na to tang ina pati ako nabiktima! pinostpone ko daw ung delivery date ko tang ina gumagawa pa ng fake reasons Bulok ang coordination ng laza...

#1144736
Reply to reviews
Lazada Philippines - LEX PH is very poor in delivery
Live Chat They told me that they will follow up my oder then i recive email that it was cancel!! This is the conversation. (Visitor: Can you change the delivery provider to Go express or lbc. Becous the LEX PH doesn't deliver my COD purchase. Gilbert Correa - S: Thank...
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Anonymous
Anonymous

Napaka basura ng LEX PH ALMOST 1WEEK INANTAY ORDER PAGKATAPOS CANCELLED. NI ISANG BESES NA DELIVERY ATTEMPT WALA NATUTULOG LANG SA PANSITAB NGA TRABAHADOR NYAN SINISIRA LANG I...

Anonymous
JP

Hayys almost 1week na wla pa item ko... Very dis appointing dina ako oorder sa LAZADA. last nato.

1.6
#1297656
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What is happening with lazada’s shipping fees, it seems normal when you are adding products to cart then when you are about to checkout, the shipping fee is about 1000 pesos? for visayas destination? That’s rip off!
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Anonymous
Anonymous

Yung mga first order ko sa lazada..kahit anong amount, laging free ang shipping fee. Bat ngayon biglang meron na..ang mahal pa..kainis !

Anonymous
Anonymous

Yun samsung ref din na robinsons ang merchant, 13k ang shipping fee. Total rip off talaga.

2.3
#1315799
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The shipping fee is more expensive than the product that we are supposed to buy. Unlike before if its worth 900php the delivery fee is free.
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Anonymous
Anonymous

shipping fee is expensive than the item

Anonymous
Anonymous

each item have delivery fee...

#1314296
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HOW TO FILE A COMPLAINT For service complaints on warranties, No Return, No Exchange (NRNE) and other mediatable related complaints, kindly prepare a consumer complaint letter addressed to and with the following information: Joseph Manuel P. Pamittan Atty. V, Mediation...
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Anonymous
Anonymous

nag order po ako sa lazada last sept 9 tapos ang sabi sept 24 to sept 29 madedeliver ung order ko, october 8 na wala pa din, credit card pa naman ginamit ko

Anonymous
mark gallardo

clerly the description picture is washing machine and fridge. BUT i received a wRong item. stand for water dispenser and gas tank.. deceiving post i return my order almost a m...

1.0
#1153641
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I requested my 2items ordered to deliver on specific date and time LEX guy confidently agreed. But during that day and time i first follow up whats the status so he said on the way to short it out i continously ff. Up and text until the guy turn off his celphone i...
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Anonymous
Jeth Milmao

Where is my order SO0005226499 and SO0005256130 it is already beyond turn around time

Anonymous
Warren perez munoz

Wheres my order this is order number 204806541972214 and tracking number XB1003636931 Xb1003635547

3.3
#1132185
Reply to reviews

Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
More
So on December 22 i ordered something on lazada. But, i regretted to buy it and tried to cancel my order the next day The steps to cancel your order were............. 1.Login to your account. 2.Go to "My orders" screen and select “Cancel” on the order you wish to...
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Anonymous
Anonymous

PLEASE CANCEL MY ORDER #201772256954349, I JUST MISTAKENLY PLACED THAT ORDER AND I STILL GOT MANY TO ADD IN THAT ORDER. I ALREADY CANCELLED ONE ITEM BUT THEN, THE OTHERS ARE A...

Anonymous
aileen

i ordered a few hours ago and i tried to cancel it,i follow all the instruction but still cancellation not available, please cancelled my order 200177184137411 i just find out...

Bacolod, Western Visayas
#756823
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