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I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
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Company wrote 0 private or public responses to the review from Aug 23, 2013.
Anonymous
Anonymous

@lazada kindly cancel my order #214738575780947 please. I haven't receive any notification of my order's status and my messages are still remained unread. It won't reach the d...

Anonymous
Glennard Solano

I already cancelled my order #214999963791437 bakit po nag shipped pa rin? P

#442574
Reply to reviews
Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
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Company wrote 0 private or public responses to the review from Jan 10, 2015.
Anonymous
Marissa kapalungan

I haven't receive the Nenuco cologne I ordered last Dec. 8,2018 but I saw somebody signed in.my behalf and it's delivered daw ng Dec. 11, 2018 but where is the item? Please ma...

Anonymous
FuckedOff

Putang Ina ng LEX. Walag kwenta.. sana kasi pwede nalang pumili ng courier, mga tanga driver. Nag oder ako dalwa, maski isa walang nakarating pero delivered and paid na. HAHAH...

1.2
I didn't like
  • Not following delivery timeframe
  • Misinformation
  • Delivery process
#580702
Reply to reviews
Lazada Philippines - LEX PH is very poor in delivery
Live Chat They told me that they will follow up my oder then i recive email that it was cancel!! This is the conversation. (Visitor: Can you change the delivery provider to Go express or lbc. Becous the LEX PH doesn't deliver my COD purchase. Gilbert Correa - S: Thank...
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Company wrote 0 private or public responses to the review from Jul 07.
Anonymous
Anonymous

December 10 pala

Anonymous
Anonymous

Yung parcel ko nasa warehouse pa din? LEX ph yung magdedeliver dapat. Nov 10 ko pa yun inorder. Expected date na makukuha ko 12-15. So ano na ngayon? Kung pwede lang icancel. ...

1.6
#1297656
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I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
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Company wrote 0 public responses to the review from Aug 06, 2014.
Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
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This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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Company wrote 0 public responses to the review from Dec 08, 2017.
Anonymous
Anonymous

Same here Declared status delivered at msy nakapirma pa..pero wala naman ko na natanggap.

Anonymous
anonymous

same problem too sabi ideliever na today pero wla nman dumating then ngayon sabi sa status sa lazada delivered na with signature pa pero wla namn ako narecieve na package kula...

#1144736
Reply to reviews
The shipping fee is more expensive than the product that we are supposed to buy. Unlike before if its worth 900php the delivery fee is free.
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Company wrote 0 public responses to the review from Jul 27.
Anonymous
Melor

Excited p nman aq nung 11-11 then nkita ko per item na shipping fee. Daymm. Why Lazada....

Anonymous
anon

Make the shipping lesser again... or i balik nyo yung dating 1k free shipping na

#1314296
Reply to reviews
Lazada Philippines - LEX PH Modus
Shockingly received a text message for a product refund for a product I waited for the entire time on the exact same date of the delivery. They purposely deliver the item earlier and not on the date in the account which was scheduled for delivery. In result, the...
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Company wrote 0 private or public responses to the review from Aug 11.
Anonymous
Lea serevo

Lex ph is very incompetent very, very poor in delivering. We have ordered a mixer and until now we haven't received it yet. They said that it was delivered last Dec. 11, 2018 ...

Anonymous
Eyy

9mg, after reading all the feedbacks here I hope i wont lost any parcel. I have been using Lazada for a year and it's always ninjavan, lbc and to go and so far i never lost a ...

I didn't like
  • Delivery
#1326859
Reply to reviews
What is happening with lazada’s shipping fees, it seems normal when you are adding products to cart then when you are about to checkout, the shipping fee is about 1000 pesos? for visayas destination? That’s rip off!
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Company wrote 0 private or public responses to the review from Jul 29.
Anonymous
Dar

Free shipping sabi ng seller pero sa account ko may nakalagay standard shipping fee P282 bwisit na yan lipat nalang zalora P50 lang shipping or shopee.

Anonymous
No name

Nakakawalang gana naman mag order excited pa nmam sana akong mag order since last 2017 pa ung last na order q sa lazada. I check out ko na sana then nung total 2000+ ung shipp...

2.3
#1315799
Reply to reviews
I requested my 2items ordered to deliver on specific date and time LEX guy confidently agreed. But during that day and time i first follow up whats the status so he said on the way to short it out i continously ff. Up and text until the guy turn off his celphone i...
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Company wrote 0 public responses to the review from Nov 16, 2017.
Anonymous
Jamaica V

Yung order ko nga walang dumating saakin. Pero sa notif ko delivered na yung item, trinack ko delivered, paid at may proof of delivery pa. E dko naman pirma yon. Wala nga nagd...

Anonymous
Ekm

Ang dami ko din orders pero until now wala parin. Lex ph anuna?!

3.3
#1132185
Reply to reviews

Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
More
HOW TO FILE A COMPLAINT For service complaints on warranties, No Return, No Exchange (NRNE) and other mediatable related complaints, kindly prepare a consumer complaint letter addressed to and with the following information: Joseph Manuel P. Pamittan Atty. V, Mediation...
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Company wrote 0 private or public responses to the review from Dec 22, 2017.
Anonymous
Anonymous

nag order po ako sa lazada last sept 9 tapos ang sabi sept 24 to sept 29 madedeliver ung order ko, october 8 na wala pa din, credit card pa naman ginamit ko

Anonymous
mark gallardo

clerly the description picture is washing machine and fridge. BUT i received a wRong item. stand for water dispenser and gas tank.. deceiving post i return my order almost a m...

1.0
#1153641
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