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I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
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Anonymous
Anonymous

hi cacancel kona po order ko ilang days ng delay yung nagpa order sken umuwi na sa bacolod at next year na siya uliy uuwi dto kaya cacancel na hindi kasi dumating sa estimated...

Anonymous
Anonymous

Order #201744262158537 cancel order due to insuficieny fund p;lease

#442574
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Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
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Anonymous
sheila

nkakabwisit na ung lex ha hindi man lang mgupdate!! mag2weeks na ung order ko pero wala pdin hanggang ngyon!!!!

Anonymous
Mae11

Oh my,Hindi po ako bago dati pa po ako customer ng lazada. 1st tym to nangyari sa order ko ngtxt skin lazada SBI iddeliver daw today try LEX,pero wla man tawag dumting skin DQ...

1.2
I didn't like
  • Misinformation
  • Not keeping promises
  • Not following delivery timeframe
#580702
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I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
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Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
Reply to reviews
This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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Anonymous
jhean

Sino po may alam ng contact number ng lelex davao thanks

Anonymous
clarence

201363574556991 my order number supposed to be delivered yesterday May 7, 2018, but i received an email frm lazada team stating that i have postponed my delivery as per courie...

#1144736
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So on December 22 i ordered something on lazada. But, i regretted to buy it and tried to cancel my order the next day The steps to cancel your order were............. 1.Login to your account. 2.Go to "My orders" screen and select “Cancel” on the order you wish to...
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Anonymous
Anonymous

PLEASE CANCEL MY ORDER #201772256954349, I JUST MISTAKENLY PLACED THAT ORDER AND I STILL GOT MANY TO ADD IN THAT ORDER. I ALREADY CANCELLED ONE ITEM BUT THEN, THE OTHERS ARE A...

Anonymous
aileen

i ordered a few hours ago and i tried to cancel it,i follow all the instruction but still cancellation not available, please cancelled my order 200177184137411 i just find out...

Bacolod, Western Visayas
#756823
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Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Lazada Philippines - Refund!!! ang tagal nang nasa Quality Evaluation Process
Gymnastic Rings worth 1.8k pesos ang inorder ko pero ang dumating instead is Andrew Mini Clip Tuner worth 200pesos ANG TINDE!!! April 9 na nareceive ang returned item ko sa warehouse nila anong petsa na MORE THAN 5 BUSINESS DAYS na andyan ANG TAGAL NAMAN NG QUALITY...
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1.0
I didn't like
  • Poor customer service especially if its about refund or return
#1238457
Reply to reviews
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Lazada Philippines - Scam?
Item name is Union UGSF -1635R Stand Fan (Red) 2pcs. Order # 336438633. Order was placed on Feb 24, 2018. On March 14 it was tagged as delivered but item not received so i contacted Lazada and have chatted with carmina. She ask my email so she can keep me posted but...
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Anonymous
Ryan Sanchez

Lazada PH is like that. For my case the end up several case numbers! until now my case is open, no progress at all, almost a month now

3.0
#1217966
Reply to reviews
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
Lazada Philippines - Unhappy
I have been with your chat support team for more than 2 months now in followup for the refund of an item. Too bad I still got no proper resolution to that til now. Worst experience is that the latest representative i had disconnected me. Seems that I have been a loyal...
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OrderlyPersian
OrderlyPersian

Pissed Consumer did send me an email notification that Lazada Ph posted a omment on this review? Just wierdo, where 's that comment of yours Lazada PH? As of this writing, I s...

LazadaPH
LazadaPH

Hi Sir/Madam,We apologize for the inconvenience that may have caused you about your order as well as on our customer service.May we know your order number for us to check the ...

#1224955
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Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
Lazada Philippines - Dishonnest vendors, lazada agrees with them, lazada workers stole my returned item
I made several orders for christmas, tiwce i ve been sent the wrong items i recieved the 26th in december, the 26th, i filled in the return request form. the 27th they asked me to give the reasons and sendd them pitures. ONLY the 1st in january they replied and allowed...
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Anonymous
sarracenia

the update doesnt worki contacted their support team on the 11th in january...Angelica agreed i didn t have time to return the items in the 7days, as i had only 1 day to do so...

2.7
Product
I liked
  • Huge choice
  • No hassle from oversea shipping items
I didn't like
  • Too many fake items
  • Lazada gets money from non genuine items
  • Always overpriced up to 10times the price
#1165123
Reply to reviews

Contact Lazada Philippines

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Lazada Philippines Products and Services

Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
Lazada Philippines - No refund after submitting return order form for more than 1 month
I ordered pair of shoes labeled Size 34-41 Women Fashion boat shoes low cut suede vamp slip-on shoes loafers-intl. worth Php 896.00 paid thru credit card last January 23, 2018 with order number 336753193. On February 5, my order number 336753193 labeled 1 Women Fashion...
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I liked
  • First time customer for online shopping
  • Fast delivery
I didn't like
  • Refund policy
  • Management
  • Some items is fake
#1219087
Reply to reviews