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I will cancel my order because i dont have some money to pay my order and i have some problem about my family. Cause my husband dont have enough salary. And we have four kids attending in the school. We have to pay water and some fares for my childrens thats why i...
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#442574
Order placed, requested specific timeline. LEX personnel arrives on their most convenient calls you to accommodate them but you are not home and request next day delivery. LEX personnel confirms next day delivery. You wait for the delivery the next day. Delivery does...
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Anonymous
Anonymous

Poor delivery service.. Lex consolascion hub d pa na deliver failed agad. No text or call from the courier...its been 3 times already... Same doing... Nakakainis mag antay sa ...

Symon
Symon

what can i do i recieve the parcel incomplete..how can i contact the seller..my boyfriend paid the three items..but i recieved one item..can you pls help me ..for what can i d...

1.2
I didn't like
  • Delivery process
  • Misinformation
  • Not following delivery timeframe
#580702
Lazada Philippines - LEX PH is very poor in delivery
Live Chat They told me that they will follow up my oder then i recive email that it was cancel!! This is the conversation. (Visitor: Can you change the delivery provider to Go express or lbc. Becous the LEX PH doesn't deliver my COD purchase. Gilbert Correa - S: Thank...
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Anonymous
Anonymous

It's been a week sincr I ordered vape in Lazada,I tracked my package it says it is out for delivery til now wala pa rin dumadating pano po ba ito?Umaasa ako at sana okay yung ...

Anonymous
Anonymous

I refer shopee over lazada(courier issue) i order 6x on shopee no problem orders always arrive on estimated time tnx ninjavan and xpost integrated. but lazada 1 item arrive at...

1.6
#1297656
I bought Lacoste Bag on sale 53% with the amount of P 2,340.00. When I received the I item I noticed it is a fake one to compare the bag at Lacoste Store. I trusted Lazada because of their Guaranteed Logo that they sells 100% authentic. I hope that next time if the...
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Anonymous
Fatima

I search muna before availing lacoste bag in lazada. Kasi i doubt na how they can sell it half the price etc. thank you for sharing to spread awareness

Anonymous
Anonymous

For me lazada is good, we sell our infant formula milk thru lazada. Frisolac 1, Frisolac 2, Friso 3, Friso 4 and Frisomum. Very convenient to customers.

#519167
Lazada Philippines - LEX PH Modus
Shockingly received a text message for a product refund for a product I waited for the entire time on the exact same date of the delivery. They purposely deliver the item earlier and not on the date in the account which was scheduled for delivery. In result, the...
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Anonymous
Anonymous

Failed delivery ang status ng Huawei P30 na order ko paid thru debit card. Before nun, i bought another little gaming accessory from different store just to check if madeliver...

Anonymous
Anonymous

Trinack ko order ko and out of delivery/to receive na yung item na inorder ko pero bat wala man lang update galing sa courier, hanggang linggo lang ako pwede mag hintay dahil ...

I didn't like
  • Delivery
#1326859
Lazada Philippines - LEX PH will not deliver your item!
Lazada Philippines - LEX PH will not deliver your item!
I ordered in Lazada a case for my iphone X in the seller named George Global. I paid everything thru Lazada Wallet to avoid any trouble and everything is settled. Until at the 12 November 2018, the Lazada emailed me that the item is for delivery by LEX PH. Until the...
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Anonymous
Anonymous

SO0032629449 kailan kaya madeliver yan? Mag 2weeks nakong naghihintay wala paring usad. Still transit in 5 days ???

KnowledgeableMongrel845
KnowledgeableMongrel845

I have the same experiences. I don't know if Lexph is related to LBC bcz with both I hv bad delivery experiences. I bought more than 40 articles by lazada. Only Ninja delivere...

#1399173
This company has never managed to deliver any item to my home, despite every other forwarder being able to do so. I have complained many times, but never received a reply from LAZADA - I have today been notified that LELEXPRESS will be delivering another item - If they...
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Anonymous
Anonymous

I have two items i have ordered but it suddenly declared delivered but have not actually recieved the items, and lazada customer service sucks, where there is no way my item c...

Anonymous
Anonymous

I have sen't an email to lazada. Here is my story. (My email to them) Good day Lazada! I just wan't to report an incident that happen regarding to my parcel that happened on M...

#1144736
The shipping fee is more expensive than the product that we are supposed to buy. Unlike before if its worth 900php the delivery fee is free.
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Anonymous
Anonymous

Eto lang masasabi ko. Lazada = Apple Shopee = Xiaomi Eto sinabi ko kasi ang mamahal ng items sa lazada. Unreasonable na nga yung presyo ng shipping fee hindi pa nila inaayos k...

Anonymous
Anonymous

Panget na talaga yung lazada. Sabi nga nila na kapag may free shipping daw nakalagay sa item eh free shipping na eh. Pag tingin mo dun sa checkout mataas na yung babayaran kas...

#1314296
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada Philippines - Deception Is The New Way
Lazada has been taken over by Alibaba. And this company is about the very poorest for customer service. In my last year at shopping with Lazada, my orders just got incredibly worse. Fake items which is against the Philippine law. I was buying items that did not math...
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evol
evol

Order Number 219879590413269 - TELL THE PEOPLE, WHY WAS THE ITEM I WAS TRYING TO PURCHASE PROHIBITED? Not only was the order number posted in the images, but I also posted it ...

LazadaPH
LazadaPH

Hi, Evol. We understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is assoc...

2.3
I liked
  • Old lazada
I didn't like
  • New lazada
#1523458

Contact Lazada Philippines Customer Service

Mailing Address:
Lazada
Net Park Bldg. 5th Ave., Bonifacio Global City
Taguig City, Manila 1630
Philippines
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Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
Lazada Philippines - Lex Ph Cagayan de Oro Office
I am Shareenn Mae Biboso from Cagayan de Oro City.. Gud day. I ordered a tv at Lazada and electronic wisdom is the supplier. I already paid the said item at 7/11. I traced yesterday the said tracking # LPT0000006051752 and said that the parcel was already in cagayan de...
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Anonymous
Anonymous

I ordered from Maybelline on 3/27 during the birthday sale and it’s already been a week and the package hasn’t arrived yet. I also ordered from other shops at the same time an...

Anonymous
Sheryl bulacan

Hi i order 40" ACE t.v. i order jan 2 i paid already but until now there is no delivery. I tracking my # but they said it delivered i did not recieve the item. What you mean t...

1.5
#1445117