Ordered item last March 3, 2018 and i've waited for 2 weeks but nothing came and i got email from lazada early in the morning March 14, 2018 that my item was already received. Good this is my order was COD but it was claimed and paid from someone on that courier. Is...Read more
- Range of product types
I didn't like
- No customer service e-mail to contact them
My order was tagged as "Delivered" after a long delay and I have not received my order. I ordered a 2013 13-inch Macbook Pro last February 27, 2018 and paid it through Paypal. I got a confirmation email that I should be getting the order by March 2-6, 2018. March 7...Read more
I ordered an item advertised to hold "one cup of coffee". It is exactly half the 250ml (one cup) size. I duly returned the items because they were not as advertised, too small and useless to me . The response from the customer service was that the items were exactly as...Read more
Very very disappointed and pissed off with Lazada. Did you checking the item first before packing and deliver it to your customer? I ordered for huawei nova 2i order number 361155693 but you delivered a wrong item which is a gaming headphone. I immediately return the...Read more
Resolved: Lazada Philippines - Wrong delivery yet cannot be returned
They delivered Wrong item,i process everything so i can get refund or replacement. I returned the wrong item at LBC. Then i received an email that i cannot return the item. Now they have the wrong item, they did not replace it, they have my money, and that's it. What a tactic.
I ordered an Acer Iconia One Tablet as a Christmas gift. Lazada tagged it as delivered last Dec 15, but I haven't received any item. Order no. 345193851. I have been coordinating with them since Dec 16, and they promised to redeliver the item. I called today to ask for...Read more
hi lazada please help, bkt wala pong tracking number sa 2go courier? order #355519151 pwede kba hingin yung contact number ng courier? bka kc wala ako sa bahay pag deniliver wala pa namn 2go warehouse dito samen, mas gusto ko yung sa lbc kc smooth lng yung delivery,...Read more
I have requesteD to lazada that i want my reFund to send me via remittance and the dEtails send it to my alternate email firstname.lastname@example.org until nOw lazada did nOt resPoNd, they never resPoNd to my request. I coNtaCteD lazada to they'r costUmer cAre anD they...Read more
Lazada Customer Care is the worst in the world. whenever you contact them they will never give you answer instead they will promise to esculate your complaint and then they will negelct you without reply or feedback. my problem with Lazada is, they don't want to refund...Read more
this is under reference no. 392445759 nagpawarranty ako dahil nagkaron ng defect sa screen (linear ) at binalik ko ang item via lbc nung september 28,2017 at sabi pinakamatagal lang daw na time frame na magagawa is 60 days or equavalent to hangang Dec 02, 2017 pero...Read more
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