I ordered an item advertised to hold "one cup of coffee". It is exactly half the 250ml (one cup) size. I duly returned the items because they were not as advertised, too small and useless to me . The response from the customer service was that the items were exactly as...Read more
Very very disappointed and pissed off with Lazada. Did you checking the item first before packing and deliver it to your customer? I ordered for huawei nova 2i order number 361155693 but you delivered a wrong item which is a gaming headphone. I immediately return the...Read more
Resolved: Lazada Philippines - Wrong delivery yet cannot be returned
They delivered Wrong item,i process everything so i can get refund or replacement. I returned the wrong item at LBC. Then i received an email that i cannot return the item. Now they have the wrong item, they did not replace it, they have my money, and that's it. What a tactic.
I ordered an Acer Iconia One Tablet as a Christmas gift. Lazada tagged it as delivered last Dec 15, but I haven't received any item. Order no. 345193851. I have been coordinating with them since Dec 16, and they promised to redeliver the item. I called today to ask for...Read more
hi lazada please help, bkt wala pong tracking number sa 2go courier? order #355519151 pwede kba hingin yung contact number ng courier? bka kc wala ako sa bahay pag deniliver wala pa namn 2go warehouse dito samen, mas gusto ko yung sa lbc kc smooth lng yung delivery,...Read more
I have requesteD to lazada that i want my reFund to send me via remittance and the dEtails send it to my alternate email email@example.com until nOw lazada did nOt resPoNd, they never resPoNd to my request. I coNtaCteD lazada to they'r costUmer cAre anD they...Read more
Lazada Customer Care is the worst in the world. whenever you contact them they will never give you answer instead they will promise to esculate your complaint and then they will negelct you without reply or feedback. my problem with Lazada is, they don't want to refund...Read more
this is under reference no. 392445759 nagpawarranty ako dahil nagkaron ng defect sa screen (linear ) at binalik ko ang item via lbc nung september 28,2017 at sabi pinakamatagal lang daw na time frame na magagawa is 60 days or equavalent to hangang Dec 02, 2017 pero...Read more
I retrund item i bought from Lazada thru LBC on oct 27,2107 and until now they did not refund nor return my item. everytime i contact customer service they just promise to esclate the issue to refund team and no progress i have been chating sicne oct 30, 2017 until now...Read more
No proof of authenticity! No attached official receipt for warranty or atleast the acknowledgement receipt as the package arrived. As stated I can use that at Time Depot to claim for my wty. And I'm needing it for verifying if the watch is fake or authentic. I already...Read more
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