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WtfI cancelled ny order even before it was shipped out, seller is not responsive tonany messages and just seen it all the time. So when I received a message that it is about to deliver i reply to the delivery man to save his time and effort but look at what I got from this rude person! You should teach your staff how to handle such things professionally and not threaten way.

Preferred solution: Let the company propose a solution.

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lazadaph

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

We are sorry to hear that. We suggest to fill out the form on your tracking site if you disagree with the declared Failed Delivery reason within 12 hours for further investigation. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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