I bought 2 units of ABSCBN tv tuner blackbox with an amount worth of about P 1,500. each.
I only received one unit. The transaction was made last July 10, 2017. I kept of following up with their hotline and email. and all I got is this reply : Joan, Aug 14, 8:10 AM HKT: Dear Rodrigo, We are sorry for not getting back to you the soonest and for the inconvenience this has caused you.
Please be advised that we are still coordinating your concern to our support team for further assistance. You may kindly anticipate a separate email notification for updates. We are hoping for your continued patience and understanding. For more information about Lazada Philippines, please refer to our Help Center page at http://www.lazada.com.ph/helpcenter/.
Best regards, Joan | Customer Service | Lazada.com.ph As to this moment, Aug. 23, 2017, there's no more message from them. So sad about it I would would like to advise perspective customers to think twice before buying from lazada online.
Product or Service Mentioned: Lazada Express Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $30.
Preferred solution: Full refund.