Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

I bought 2 units of ABSCBN tv tuner blackbox with an amount worth of about P 1,500. each.

I only received one unit. The transaction was made last July 10, 2017. I kept of following up with their hotline and email. and all I got is this reply : Joan, Aug 14, 8:10 AM HKT: Dear Rodrigo, We are sorry for not getting back to you the soonest and for the inconvenience this has caused you.

Please be advised that we are still coordinating your concern to our support team for further assistance. You may kindly anticipate a separate email notification for updates. We are hoping for your continued patience and understanding. For more information about Lazada Philippines, please refer to our Help Center page at http://www.lazada.com.ph/helpcenter/.

Best regards, Joan | Customer Service | Lazada.com.ph As to this moment, Aug. 23, 2017, there's no more message from them. So sad about it I would would like to advise perspective customers to think twice before buying from lazada online.

nakakadala. Rudy

Product or Service Mentioned: Lazada Express Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like