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I bought the item online thru COD in May 2015 and it was delivered in the first week of June. However, the item was defective and it was returned on June 9 via LBC.

Now it's more than a month my payment has not yet refunded to me. Why it takes so long?

More than seven days na - Upon checking Quality Check with our merchant Expected time frame is within 1 to 7 days from the date the actual item was received by the merchant. Rest assured that we will notify you as soon as we have their feedback.

This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $3999. The author is overall dissatisfied with Lazada Philippines. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lazada Philippines.

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