Cagayan De Oro, Northern Mindanao
Not resolved
4 comments

Update by user Oct 30, 2016

Order number is 335995349

Original review posted by user Oct 30, 2016

Ordered a Samsung Galaxy J7 prime smartphone from this website last Oct. 22. Expected date of arrival was Oct. 27-29.

Already received a text from Lazada last Oct 27 saying that the item is already dispatched and would be delivered within 24 hours. Still no updates upto now, no contact number given whatsoever.

Its all just waiting game for now, very frustrating delivery service! (LEX), might as well deliver it through LBC, that would be faster for sure. I'm not sure if im going to order through this website again.

This problem should be solved as soon as possible or else this website would lose so many customers

user43366228 wrote the review because of order processing issue at Lazada Philippines. Reviewer claimed that he or she wants Lazada Philippines to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Lazada Philippines and delivery service for you to read. This information may help you with your purchase decision.

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Anonymous
#1465039

nag order ako nag sticker hanggang ngayon di na dumating. pati yung watch ko..mag 2 months na

Anonymous
Tanauan, Batangas, Philippines #1290133

nag order ang kuya ko ng cellphone atsaka headset, yung headset ang naunang ipa deliever ksao hindi ko alam tas ako nakabigay nung pera 9k lahat nabigay ko sa 500 peso na headset, tinangay nila yung halos 8,500 na pera... please lazada maawa kayo...

hindi ko alam kung san ko pupulutin yung perang yun... estudyante lang ho ako

Anonymous
Iligan City, Iligan, Philippines #1236016

3681286

3681270

LAZADA Naman expected date October 28-30 nag November 4 nalang di pa umabot order ko.. ang (LEX) parang mabagal..!

please naman saan na yung order ko....!

makaka walang gana na..! wag kayo magbigay ng date para di mag expect ang buyer nyo...!

LazadaPH
San Carlos City, Negros Occidental, Philippines #1234126

Hi, user43366228. We're sorry that you're waiting too long for your order.

Since this item has LEAD/LITHIUM content because of the phone battery, it was SHIPPED VIA SEA. Thus aside for the expected delivery date, we have an additional 15 days due to AIRLINE RESTRICTIONS. So regardless if LEX, LBC, 2GO or any 3PL will deliver it, we still have the same time frame. No worries, your order will be delivered to your doorsteps on or before Nov.

18, 2016.

For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

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