I ordered a smart-watch from Lazada and opted for COD since I had an issue with my last order, I paid with my CC but when it arrived it was tagged as cash on delivery according to LBC. Lazada customer service told me not to accept and they will fix the problem but it never happened. After several email communication with them they just stopped replying and never reshipped the product as promised.
Now I was checking on my order online (308664788) I got a cancellation without any notice. I was checked the product and it is still on the website!
What kind of service is this?
Reviewer is in unhappy mood. This person stated that there is a room for improvement of service and poor customer service. Please immediately contact the author of this review to discuss order processing issue of lazada philippines delivery service. Lazada Philippines needs to offer any options to resolve the issue according to poster's claims.