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Resolved
2 comments
3.3
Poster increased review rating.

Update by user Aug 06, 2020

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 18, 2020

Nakaka-disappointed talaga sunod-sunod na item na palpak dumating sa akin... this July 2020:

1.

Digital clock - malfunction

2. Fotile Air purifier - Damaged product (noted: LexPH courier)

3. (most expensive i've ordered in Lazada) Xaiomi Air purifier 3 -SWAPPED into 2H. (lexPH courier).

Tapos yung seller iniwan pa ako sa ere tang ina kasalanan daw ng courier ako daw kumontak sa kanila...

mga mukhang pera... SCAM.

porket na recieve nyo yung payment namin.. tinubuan na kayo ng sungay....

User's recommendation: WAG KAYO OORDER NG GADGET AT APPLIANCES sa LAZADA.

Product or Service Mentioned: Xiaomi Air Purifier.

Monetary Loss: $240.

Preferred solution: Full refund.

Lazada Philippines Pros: Cheap and affordable.

Lazada Philippines Cons: Poor costumer service and courier delivery.

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#1895467

Hi Hyacinth R, we apologized for the inconvenience this has caused you. We kindly suggest to file an online return on your apps to return the item.

Please be advise that you have 7 days to file an online return form starts from the day that you received the item. Thanks! For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

#1896957
@lazadaph

Ma'am nag file po ako kaya lang ni reject ng Fotile appliances yung request ko po for return dahil maayos daw nila pinadala yung product it is responsibility of the logistics(lazada/LexPH) daw po. Please help me...

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