I bought a glue gun, stated 10 glue sticks promo from seller.
Never received glue sticks. Wanted to get glue sticks or return but no link on order page for return.
They couldn't get seller to give me glue sticks. Sent many emails tried chat, but its a scam nobody ever there on chat. So called, wasted all my load 100+ pesos got disconnected due to used all my load, they wouldn't call back after many requests.
Bought my own glue sticks, gun shorted and electrocuted me with 440 volts. They wont correct seller but choose to rip off a good buyer, seller still selling on their site same promo, me lost my money, got electrocuted, wasted much time and frustration...Congrats on a brilliant business plan to bankruptcy lazada.
Product or Service Mentioned: Lazada Philippines Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $490.
Preferred solution: Let the company propose a solution.