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Advertised vs Delivered
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I just inquire about my order in the live chat in lazada and then they told mo they will follow up. Then when i wake up in the morning i recive a cancel email by lazada! I wait for the item 3 weeks

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Aug 16.
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LazadaPH
#1541786

Hi Ma'am/Sir, we regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it?

Rest assured that we'll resolve your issue in no time. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page @ http://bit.ly/2F2n6PH.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!

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