Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment

I ordered an item and it says there original Samsung phone but when it came, it's a Vietnam copy or imitation phone. I am so disappointed. Now I am filing for return but it's not proceeding on the app

User's recommendation: Lazada has poor customer service in cases of return.

Monetary Loss: $60.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi Asusena, sorry for the inconvenience this has caused you, upon checking your concern was already coordinated with our concerned department under your ticket number 2050000042267761. No worries, you will be notified once concrete feedback will be available.

For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

Lazada Philippines Reviews

  1. 1904 reviews
  2. 744 reviews
  3. 605 reviews
  4. 243 reviews
  5. 180 reviews
Lazada Philippines reviews