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2 comments

my item was returned to lbc on dec 24 and recieved on your end on dec 29 up to now no email regarding my returned wrong and excess delivered and paid item when will i get my refund

Tracking Number: 179561531431

Delivered

RELEASED TO REPRESENTATIVE leonilo lacar (DDC POD) 12/29/2015

SHIPMENT DETAILS

Shipper's Name:

ACTIVITY/STATUS DATE and TIME

ACCEPTED AT:CABRERA 12/24/2015 03:34:15 PM

RECEIVED AT METRO MANILA AREA 12/24/2015 06:35:15 PM

FORWARDED TO LBC CARGO FACILITY - MANILA 12/28/2015 06:10:00 AM

RECEIVED AT SCS COURIER FACILITY - MANILA 12/28/2015 08:51:55 AM

FORWARDED TO LBC SOLUTIONS DELIVERY 2 12/28/2015 05:09:08 PM

RECEIVED AT LBC SOLUTIONS DELIVERY 2 12/29/2015 02:27:38 AM

OUT FOR DELIVERY 12/29/2015 02:34:05 AM

RELEASED TO REPRESENTATIVE leonilo lacar (DDC POD) 12/29/2015

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Lazada Philippines. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
#1100858

Wag ka nang umaasa ganyan din nangyari sa asus zenpower power bank na binili ko di na bumalik after 2 months of return. Scammer ang Lazada pag dating sa mga returned items.

Nakailang tawag na ko sakanila kasi wala silang respond sa e-mail puro "under assessment" pa daw yung item pero naka state sa user agreement nila na up to maximum of 30 days lang ang assessment before item replacement or repair. Wala na akong magawa talagang ganyan Lazada

LazadaPH
#1093084

Thanks for letting us know about your concern. We have sent a follow up email to our Return's team to ask for the evaluation results.

Rest assured that we'll get back to you once we have their response. Good day!

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