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I got a text message that my credit card has been used with the total amount of Php18,000.00+, and another transaction of P5,000.00+ just this morning. I never made any transaction with lazada.

Please cancel the said transactions. Thank you.

Preferred solution: Full refund.

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#1986552

Hi Larna, we understand your disappointments and we appreciate that you reached out to us. However, transactions to Lazada will not push through unless your issuing bank notifies you regarding this matter.

Have you tried contacting your issuing bank regarding this matter? May we also have your active email address for us to send you an email for your reference? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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